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our CRM implementation services

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    needs analysis
    We work closely with you to understand your unique business needs. Through detailed discussions, we uncover pain points and opportunities, shaping the foundation of your CRM system.
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    CRM customization
    We configure the CRM system to match your specific requirements. From data fields to workflows, we create a system that mirrors your business processes.
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    data migration
    We make sure migrating existing customer data is seamless for you so your valuable data is accessible and intact within the new CRM system.
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    integration with existing tools
    CRM doesn't operate in isolation. We integrate your CRM system with existing tools, ensuring a unified ecosystem that enhances efficiency.
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    user training and adoption
    Our experts conduct training sessions to equip your team with the skills to use the CRM effectively. User adoption is a priority, and we ensure your team embraces the system confidently.
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    ongoing support and optimization
    Our support doesn't end with implementation. We provide ongoing support, enhancements, and optimization to ensure your CRM system evolves with your business.
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why choose our CRM implementation company

vast expertise

Our team of seasoned CRM professionals brings 16+ years of experience to the table. From strategy development to implementation, we have the skills to ensure your CRM system aligns seamlessly with your business objectives.

custom solutions

We understand that your business is unique. Our CRM solutions are meticulously tailored to match your specific needs, ensuring that every aspect of customer relationship management supports your goals.

comprehensive data management

Data is the backbone of CRM. We help you organize and manage customer data effectively, enabling you to make informed decisions, target the right audience, and personalize interactions.

how to get started with our CRM implementation services

share your project details

We begin by collecting the necessary information and details about your project. This way, our services will fully accommodate your requirements.

match with our professionals

You’ll get to meet our professionals with vetted expertise in your niche, who will lend their help to address your challenge or build a custom digital solution as necessary.

get started

Once you have the details and your chosen professionals or a whole team ready to start, launch your project confidently with our full support and supervision.

what our clients say

We at EPAM Startups & SMBs are happy to deliver excellent results and prove our expertise time and again with clients that range from small and medium to enterprise-size businesses.


We found working with EPAM has been a true partnership, where they’ve proven themselves to be a reliable, trustworthy and hardworking team that has really helped us push the boundary of customer-centric innovation.

Zac Carman Managing Director Products, Consumer Affairs

The trusted EPAM team has helped us push the boundaries of customer-centric innovation. With programs like Horizon 4, we need the ability of our development partners to stay on track. And EPAM stands for that.

Mark Giesbers Managing Director Products, Liberty Global

We chose EPAM Startups & SMBs to develop a native mobile extension of an existing enterprise application. They were able to quickly identify the needs of our project and collaborate with key individuals within our organization to not only deliver the application on-time, but make significant improvements to our existing core application.

Justin Catalana CEO, Fort Point Beer Company
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