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2nd Line / Environments Support Engineer for an Agricultural Company

2nd Line / Environments Support Engineer for an Agricultural Company 40 hrs/week, 12+ months
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We are currently looking for a remote 2nd Line / Environments Support Engineer with 6+ months of experience as a Systems Engineer and Veeva proficiency to join our team.

The customer is a leading agriculture company helping to improve global food security by enabling millions of farmers to make better use of available resources. Through world-class science and innovative crop solutions company commits to rescuing land from degradation, enhancing biodiversity, and revitalizing rural communities.

The main pool of tasks is associated with support of Veeva Vault, integrations of existing customer information systems with the Vault, and custom-made Java applications working with the Vault via API.


  • Incident management
    • Problem solving
      • Vault configuration management
        • Vault user management
          • Integration procedures support


            • 6+ months of experience as a Systems Engineer
              • Knowledge of ITIL/ITSM
                • High-level Java knowledge (no need to have programming skills)
                  • Knowledge of Amazon cloud infrastructure and services (EC2, Cloud Formation)
                    • Experience in Scrum
                      • Experience in DevOps methodologies
                        • Strong team spirit and collaborative mindset
                          • Jira, ServiceNow proficiency
                            • Fast learner
                              • Good communicator

                                Nice to have

                                • Experience with Veeva products (Vault, CRM)
                                  • Knowledge of Oracle 11G/12C
                                    • Experience of working with MS servers
                                      • Jenkins, Ansible, GitLab experience is a plus
                                        • RedHat/CentOS experience is a plus
                                          Systems Engineering

                                          Benefits in eligible locations


                                          For you

                                          • Voluntary health insurance for you (100% covered) and your family (with corporate discount)
                                          • Individual sessions with professional psychologists and coaches
                                          • Free corporate sports and wellness programs
                                          • Stable income
                                          • Paid time off

                                          For your comfortable work

                                          • 100% remote work forever
                                          • Free licensed software
                                          • Possibility to work on your own device (BYOD)
                                          • Stable workload
                                          • Relocation opportunities
                                          • Flexible engagement models

                                            For your growth

                                            • Free trainings for technical and soft skills
                                            • Access to LinkedIn Learning platform
                                            • Language courses
                                            • Access to internal and external e-Libraries
                                            • Certification opportunities
                                            • Skill advisory service

                                              40 hrs/week

                                              Hours per week

                                              12+ months

                                              Project length

                                              Belarus, Brazil, Chile, Colombia, Russia, Ukraine

                                              Locations eligible for the position