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business analysis team lead for a manufacturing company

Business Analysis, Salesforce Service Cloud, Salesforce products, Agile, Requirements and Change management, SAP-PP: Make to Order (CR)
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Currently, we are looking for a remote Business Analysis Team Lead to become a part of the team.

The customer is an American manufacturing company that predominantly sells audio equipment.

  • Customer communication
    • Customer' expectations management
      • Business requirements gathering through capturing of user stories, prototyping etc
        • Analysis of as-is processes, identifying gaps and areas for improvement
          • Design to-be business processes, perform impact & feasibility analysis of the requirements
            • Proactively interact with other teams in order to share knowledge and expertise
              • UX designs reviewing if any
                • Specifications (user stories) creation and reviewing
                  • How-to documents planning, creation and reviewing
                    • CRs management
                      • Project scope prioritization between sprints
                        • Daily sync-up meetings with the customer, project management and streams
                          • Demo conducting
                            • 6+ years of experience as a Business Analyst
                              • 2+ years of relevant leadership experience
                                • At least 2 years of relevant experience at Salesforce Service Cloud projects, knowledge of the SFSC platform, out-of-the box functionality, site components, key integration options
                                  • B2+ speaking English for regular communication
                                    • At least 2+ years’ experience in Agile Products, especially Digital Products
                                      • Skills in Requirements management systems
                                        • Strong record of initiative-taking and leadership in a work setting and/or extracurricular activities
                                          • CRs management experience
                                            • Strong interpersonal communications skills
                                              • Attention to to details
                                                • Self-motivated and works with minimal direction with lack or low level of documentatio
                                                  nice to have
                                                  • Experience in working with global teams
                                                    • Experience in working with distributed teams
                                                      • Understanding of SAFE model
                                                        • Knowledge of 2+ clouds of Salesforce
                                                          • Salesforce Certification
                                                            • Overall knowledge Salesforce platform architecture and product

                                                              benefits for locations

                                                              For you
                                                              • Prepaid Medicine with Colsanitas for you and your legal dependents 
                                                              • MetLife Life Insurance for you 
                                                              • Thousands of projects for top brands
                                                              • Stable income
                                                              For your comfortable work
                                                              • 100% remote work forever
                                                              • Free licensed software
                                                              • Possibility to work on your own device (BYOD)
                                                              • Stable workload
                                                              • Relocation opportunities
                                                              • Flexible engagement models
                                                              For your growth
                                                              • Free trainings for technical and soft skills
                                                              • Free access to LinkedIn Learning platform
                                                              • Support from a personal Skill Advisor
                                                              • Language courses
                                                              • Free access to internal and external e-Libraries
                                                              • Access to internal communities and competency centers
                                                              • Certification opportunities
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