data platform support engineer
Data Platform Support Engineer
We are looking for a remote Data Platform Support Engineer to make the team even stronger.
As a Data Engineer in Data Platform, you will be supporting 1000+ stakeholders focusing on data transformation and pipeline orchestration technologies. By constantly challenging the status quo, you will ensure stakeholder teams to deliver high-performance data processing solutions that are efficient and remain reliable at scale.
responsibilities
- Automation of support activities (e.g cluster creations, configuration changes)
- Improving documentation to address user inquiries
- Prioritizing customer queries and escalating serious technical issues to 2nd level
- Operational Excellence:
- Stakeholder support through chat and support tickets
- Troubleshooting user issues related to Databricks (Spark) / Airflow and suggesting optimizations for long running or resource intensive jobs
- Guiding users on best practices of Databricks and Airflow cluster management
- Consult and help our diverse teams to develop, implement and maintain sustainable, high-performance, growth-ready data-processing and data integration systems
- Having documentation focus to improve user journey
requirements
- 3+ years of relevant experience
- Basic understanding of distributed data processing frameworks like Apache Spark
- Understanding of relational database management systems
- Hands-on experience with Databricks
- Hands-on experience with Apache Airflow/Amazon Managed Workflows for Apache Airflow
- Hands-on experience with Python combined with SQL knowledge
- Hands-on experience in cloud technologies (AWS services like S3, EC2, IAM, Cloudformation)
- Hands-on experience in container/orchestration tools (Kubernetes, Docker, Podman)
- Engineering craftsmanship with an experience in software development processes focusing on testing, continuous integration/continuous delivery (CI/CD), monitoring and writing documentation
- Upper-intermediate or higher English level, both spoken and written (B2+)
nice to have
- Knowledge on AWS Step Functions, Cloudwatch, Lambda
benefits for locations
Greece
For you
- Paid time off
- Paid sick leave days
- Stable income
- Meal and home office compensation
For your comfortable work
- 100% remote work
- Hybrid work opportunities
- Free licensed software
- Possibility to work on your own device (BYOD)
- Stable workload
- Relocation opportunities
- Flexible engagement models
For your growth
- Free trainings for technical and soft skills
- Free access to LinkedIn Learning platform
- Free access to internal and external e-Libraries
- Certification opportunities
- Skill advisory service
- Language courses
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