Freelance L3 Support Engineer work | EPAM Anywhere

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L3 Support Engineer for a Multinational Software Corporation

L3 Support Engineer for a Multinational Software Corporation 40 hrs/week, 12+ months

We are currently looking for a remote L3 Support Engineer with experience in L3 support, knowledge of Jenkins to join our team.

The customer is a German multinational software corporation that makes enterprise software to manage business operations and customer relations.

Please note that even though you are applying for this position, you may be offered other projects to join within EPAM Anywhere.

We accept CVs only in English.


Responsibilities

  • Provide technical assistance and support for the most complex field issues such as OS and storage communication issues and other associated add on's for products
    • Diagnose technical field issues down to root cause such as storage loss of access and performance problems
      • Work with the development teams for problem resolution such as performance, and interoperability/functionality

        Requirements

        • Experience in L3 support is a must
          • Experience with Linux
            • Knowledge of Jenkins
              • SAP Experience is a plus but not required
                • Big plus is OpenStack or Azure Cloud Services, Azure Kubernetes Service

                  We offer

                  • Competitive compensation depending on experience and skills
                    • Work on enterprise-level projects on a long-term basis
                      • Full-time remote work
                        • Unlimited access to learning resources (EPAM training courses, English classes, Internal Library)
                          • Community of 38,000+ industry's top professionals
                            Systems Engineering

                            40 hrs/week

                            Hours per week

                            12+ months

                            Project length

                            Belarus, Brazil, Chile, Colombia, Russia, Ukraine

                            Locations eligible for the position