go to searchl3 support engineer for a multinational software corporation
Cloud Operations, Systems engineering
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L3 Support Engineer for a Multinational Software Corporation
We are currently looking for a remote L3 Support Engineer with experience in L3 support, knowledge of Jenkins to join our team.
The customer is a German multinational software corporation that makes enterprise software to manage business operations and customer relations.
responsibilities
- Provide technical assistance and support for the most complex field issues such as OS and storage communication issues and other associated add on's for products
- Diagnose technical field issues down to root cause such as storage loss of access and performance problems
- Work with the development teams for problem resolution such as performance, and interoperability/functionality
requirements
- Experience in L3 support is a must
- Experience with Linux
- Knowledge of Jenkins
- SAP Experience is a plus but not required
- Big plus is OpenStack or Azure Cloud Services, Azure Kubernetes Service
- Proficient English (written and spoken) B2
These jobs are for you
benefits for locations
Ukraine
For you
- Voluntary health insurance for you (100% covered) and your family (with corporate discount)
- Individual sessions with professional psychologists and coaches
- Free corporate sports and wellness programs
- Stable income
- Paid time off
For your comfortable work
- 100% remote work forever
- Free licensed software
- Possibility to work on your own device (BYOD)
- Stable workload
- Relocation opportunities
- Flexible engagement models
For your growth
- Free trainings for technical and soft skills
- Access to LinkedIn Learning platform
- Language courses
- Access to internal and external e-Libraries
- Certification opportunities
- Skill advisory service
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