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l3 support engineer for a multinational software corporation

Cloud Operations, Systems engineering
Sorry the job is no longer available.

We are currently looking for a remote L3 Support Engineer with experience in L3 support, knowledge of Jenkins to join our team.

The customer is a German multinational software corporation that makes enterprise software to manage business operations and customer relations.

  • Provide technical assistance and support for the most complex field issues such as OS and storage communication issues and other associated add on's for products
    • Diagnose technical field issues down to root cause such as storage loss of access and performance problems
      • Work with the development teams for problem resolution such as performance, and interoperability/functionality
        • Experience in L3 support is a must
          • Experience with Linux
            • Knowledge of Jenkins
              • SAP Experience is a plus but not required
                • Big plus is OpenStack or Azure Cloud Services, Azure Kubernetes Service
                  • Proficient English (written and spoken) B2

                    These jobs are for you

                    benefits for locations

                    For you
                    • Voluntary health insurance for you (100% covered) and your family (with corporate discount)
                    • Individual sessions with professional psychologists and coaches
                    • Free corporate sports and wellness programs
                    • Stable income
                    • Paid time off
                    For your comfortable work
                    • 100% remote work forever
                    • Free licensed software
                    • Possibility to work on your own device (BYOD)
                    • Stable workload
                    • Relocation opportunities
                    • Flexible engagement models
                      For your growth
                      • Free trainings for technical and soft skills
                      • Access to LinkedIn Learning platform
                      • Language courses
                      • Access to internal and external e-Libraries
                      • Certification opportunities
                      • Skill advisory service
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