Broadband Lead 3rd Line Software Maintenance Engineer | EPAM Anywhere
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Lead 3rd Line Software Maintenance Engineer for a Broadband Company

Lead 3rd Line Software Maintenance Engineer for a Broadband Company 40 hrs/week, 12+ months

We are currently looking for a Lead 3rd Line Software Maintenance Engineer with 5+ years of application support management experience, Linux proficiency, and Python knowledge to join our team.

The customer is one of the world’s leading broadband, communication, and converged video companies, with operations in six European countries.

The main pool of tasks is associated with the development of a distributed and scalable platform.

Responsibilities

  • Set up of support process (incident/change management), SLA, tracking users' requests, resolving L2 tickets
    • Addressing issues to appropriate teams (dev/networking)
      • Daily communication with development team and end-users

        Requirements

        • 5+ years of application support management experience
          • 1+ years of relevant leadership experience
            • Experience with Linux (familiar with command line, main services)
              • Knowledge of SET.Java
                • Experience with Selenium, Appium, JMeter
                  • Experience with Docker
                    • Experience with Elasticsearch / Kibana / Grafana
                      • Knowledge of Python
                        • Pro-active problem-solving skills
                          • Troubleshooting skills
                            Python.Core

                            Benefits in eligible locations

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                            For you

                            • Voluntary health insurance for you (100% covered) and your family (with corporate discount)
                            • Individual sessions with professional psychologists and coaches
                            • Free corporate sports and wellness programs
                            • Stable income
                            • Paid time off
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                            For your comfortable work

                            • 100% remote work forever
                            • Free licensed software
                            • Possibility to work on your own device (BYOD)
                            • Stable workload
                            • Relocation opportunities
                            • Flexible engagement models
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                              For your growth

                              • Free trainings for technical and soft skills
                              • Access to LinkedIn Learning platform
                              • Language courses
                              • Access to internal and external e-Libraries
                              • Certification opportunities
                              • Skill advisory service

                                40 hrs/week

                                Hours per week

                                12+ months

                                Project length

                                Armenia, Belarus, Colombia, Georgia, Italy, Kazakhstan, Mexico, Russia, Ukraine, Uzbekistan

                                Locations eligible for the position