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lead business analyst for a travel company

User stories, Business Analysis, Requirements Analysis, Data Analysis, Customer Communications, API & Integration Platforms
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Currently, we are looking for a remote Lead Business Analyst to join our team.

The customer is an industry-leading global corporate travel management company. It operates in 109 countries and provides global corporate travel management services.

  • Elicit business requirements in cooperation with the product management
    • Evaluate an existing solution and business processes
      • Analyze technical details in cooperation with development teams, architects, and other technical experts
        • Assist product management team with prioritizing features based on business needs
          • Communicate with the product management team, on-site and offshore technical staff on a daily basis
            • Develop a deep understanding of the client’s business goals
              • Assist customer in developing future product roadmap and vision
                • Proactively work with customers, provide initiatives, ideas, and ways of improvements
                  • 5+ years of experience as a Business Analyst
                    • Hands-on experience working in an Enterprise environment with different stakeholders
                      • Strong experience in user stories creation and defining acceptance criteria
                        • Understanding of requirements traceability
                          • Practical experience with Agile methodology
                            • Facilitate discussions, ensure effective communication
                              • Negotiate and build consensus; develop relationships with all the project stakeholders
                                • Good IT knowledge (API understanding, API use-cases analysis, integrational scenarios requirements analysis)
                                  • Self-motivated and stress-resistant
                                    • English level: B2+
                                      nice to have
                                      • Working experience in Travel Domain, working with/within Travel Agency, Tour Operator, or OTA company. Ideally in TMC sub-domain, understanding shopping/booking flows (direct channels via web and mobile) the mid and back-office processes behind
                                        • Experience in SAFE methodology
                                          • Customer Engagement knowledge
                                            • Practical knowledge of using SQL for data analysis
                                              • Experience of working with GDSs
                                                • Hands-on experience working with JIRA

                                                  benefits for locations


                                                  For you

                                                  • Insurance Coverage 
                                                  • Paid Leaves – including maternity, bereavement, paternity, and special COVID-19 leaves. 
                                                  • Financial assistance for medical crisis 
                                                  • Retiral Benefits – VPF and NPS 
                                                  • Customized Mindfulness and Wellness programs 
                                                  • EPAM Hobby Clubs

                                                  For your comfortable work

                                                  • Hybrid Work Model 
                                                  • Soft loans to set up workspace at home 
                                                  • Stable workload 
                                                  • Relocation opportunities with ‘EPAM without Borders’ program

                                                  For your growth

                                                  • Certification trainings for technical and soft skills 
                                                  • Access to unlimited LinkedIn Learning platform 
                                                  • Access to internal learning programs set up by world class trainers 
                                                  • Community networking and idea creation platforms 
                                                  • Mentorship programs 
                                                  • Self-driven career progression tool

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