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Lead Business Analyst for a Travel Company

Lead Business Analyst for a Travel Company 40 hrs/week, 12+ months

Currently, we are looking for a remote Lead Business Analyst to join our team.

The customer is an industry-leading global corporate travel management company. It operates in 109 countries and provides global corporate travel management services.

Responsibilities

  • Elicit business requirements in cooperation with the product management
    • Evaluate an existing solution and business processes
      • Analyze technical details in cooperation with development teams, architects, and other technical experts
        • Assist product management team with prioritizing features based on business needs
          • Communicate with the product management team, on-site and offshore technical staff on a daily basis
            • Develop a deep understanding of the client’s business goals
              • Assist customer in developing future product roadmap and vision
                • Proactively work with customers, provide initiatives, ideas, and ways of improvements

                  Requirements

                  • 5+ years of experience as a Business Analyst
                    • Hands-on experience working in an Enterprise environment with different stakeholders
                      • Strong experience in user stories creation and defining acceptance criteria
                        • Understanding of requirements traceability
                          • Practical experience with Agile methodology
                            • Facilitate discussions, ensure effective communication
                              • Negotiate and build consensus; develop relationships with all the project stakeholders
                                • Good IT knowledge (API understanding, API use-cases analysis, integrational scenarios requirements analysis)
                                  • Self-motivated and stress-resistant
                                    • English level: B2+

                                      Nice to have

                                      • Working experience in Travel Domain, working with/within Travel Agency, Tour Operator, or OTA company. Ideally in TMC sub-domain, understanding shopping/booking flows (direct channels via web and mobile) the mid and back-office processes behind
                                        • Experience in SAFE methodology
                                          • Customer Engagement knowledge
                                            • Practical knowledge of using SQL for data analysis
                                              • Experience of working with GDSs
                                                • Hands-on experience working with JIRA
                                                  Business Analysis
                                                  User stories
                                                  Requirements Analysis
                                                  Customer Communications
                                                  Data Analysis
                                                  API

                                                  Benefits in eligible locations

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                                                  For you

                                                  • Prepaid Medicine with Colsanitas for you and your legal dependents 
                                                  • MetLife Life Insurance for you 
                                                  • Thousands of projects for top brands
                                                  • Stable income
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                                                  For your comfortable work

                                                  • 100% remote work forever
                                                  • Free licensed software
                                                  • Possibility to work on your own device (BYOD)
                                                  • Stable workload
                                                  • Relocation opportunities
                                                  • Flexible engagement models
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                                                  For your growth

                                                  • Free trainings for technical and soft skills
                                                  • Free access to LinkedIn Learning platform
                                                  • Support from a personal Skill Advisor
                                                  • Language courses
                                                  • Free access to internal and external e-Libraries
                                                  • Access to internal communities and competency centers
                                                  • Certification opportunities

                                                  40 hrs/week

                                                  Hours per week

                                                  12+ months

                                                  Project length

                                                  Colombia

                                                  Locations eligible for the position