lead business analyst for innovative UK multi-channel retailer

We are looking for a remote Lead Business Analyst with 4+ years of relevant experience , expertise in E-Commerce domain, a good knowledge of Scrum methodology, understanding BA role in Scrum to join our global team.
The client is a British home improvement retailer and garden center, based in the UK and owned by another huge UK retailer, with more than 230 stores throughout the country. Its main business is the sale of supplies and materials, for homeowners and the building trade. The company also trades in the kitchen and bathroom market, in which it has extensive ranges from budget take away kitchens and bathrooms, to more bespoke professionally designed kitchens and bathrooms.
requirements
- 4+ years of relevant experience
- 1+ year of leadership experience
- Experienced in E-Commerce domain is a big plus
- Produce business requirement artifacts including UML, Use Cases, Business Rules, Functional & Non-Functional Specifications, User Interface Design Specifications, etc.
- Good knowledge of Scrum methodology, understanding BA role in Scrum
- Possibility of partly SM role performing
- Strong analytical and problem-solving skills
- Excellent communication skills
- Advanced English level (direct customer interaction)
- Experience in customer relationship management and critical issue handling, manage client expectations
- Ability to implement the processes improvement and drive change
benefits for locations
- Insurance Coverage
- Paid Leaves – including maternity, bereavement, paternity, and special COVID-19 leaves.
- Financial assistance for medical crisis
- Retiral Benefits – VPF and NPS
- Customized Mindfulness and Wellness programs
- EPAM Hobby Clubs
- Hybrid Work Model
- Soft loans to set up workspace at home
- Stable workload
- Relocation opportunities with ‘EPAM without Borders’ program
- Certification trainings for technical and soft skills
- Access to unlimited LinkedIn Learning platform
- Access to internal learning programs set up by world class trainers
- Community networking and idea creation platforms
- Mentorship programs
- Self-driven career progression tool
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