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Lead Support Engineer for American Multinational Manufacturer

Lead Support Engineer for American Multinational Manufacturer 40 hrs/week, 12+ months
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Currently, we are looking for a remote Lead Support Engineer to join our team.

Our client is an American multinational manufacturer and marketer of prestige skincare, makeup, fragrance and hair care products, based in New York City.


  • Handle Team Lead Role
    • Deliver high quality support service to the customer
      • Manage team capacity and workload
        • Consult customer on Atlassain Best Practices


          • 5+ years of support experience
            • Advanced Atlassian Admistration Skills
              • Knowledge of Linux, Networks and SQL
                • Good understanding of SDLC/Agile 
                  • B2+ level of English

                    Nice to have

                    • Team Lead Experience
                      • Knowledge of MS Azure Cloud
                        • ITIL knowledge
                          • Scripting skills (Python, Groovy)

                            Benefits in eligible locations


                            For you

                            • Voluntary health insurance for you (100% covered) and your family (with corporate discount)
                            • Individual sessions with professional psychologists and coaches
                            • Free corporate sports and wellness programs
                            • Stable income
                            • Paid time off

                            For your comfortable work

                            • 100% remote work forever
                            • Free licensed software
                            • Possibility to work on your own device (BYOD)
                            • Stable workload
                            • Relocation opportunities
                            • Flexible engagement models

                              For your growth

                              • Free trainings for technical and soft skills
                              • Access to LinkedIn Learning platform
                              • Language courses
                              • Access to internal and external e-Libraries
                              • Certification opportunities
                              • Skill advisory service

                                40 hrs/week

                                Hours per week

                                12+ months

                                Project length

                                Belarus, Colombia, Russia, Ukraine

                                Locations eligible for the position