middle support engineer for a united arab emirates oil company
Application Support, Azure Application Gateway, Azure Kubernetes Service, Azure SQL Database, Azure DNS, Azure DevOps, IT Service Management (ITSM), DevOps.CI/CD, Jira Service Management

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Middle Support Engineer for a United Arab Emirates Oil Company
Currently, we are looking for a remote Middle Support Engineer to join our team.
The customer is the state-owned oil company of the United Arab Emirates. It is the world's 12th largest oil company by production.
responsibilities
- Operate application build pipelines – CI (already in place)
- Operate application delivery/deployment pipelines – CD
- Automate maintenance operations using scripting languages: PowerShell, Bash, Kusto Query Language
- Application and System Monitoring, troubleshooting, issues, and bags fixes etc.
- Participate call with customer, troubleshoot on-line being on call with the real users
- Comprehensive hands-on in the list of technologies above
- Ability to work with App Insights and Log Analytics
- Develop new and modify existing queries and alerts
- Troubleshooting issues
- Document RCA
- Communication with clients via MS Teams (verbal and text)
requirements
- 2+ years' experience in ITSM is required: Incidents Management, Problem Management, Change Management
- Experience with Application and System Monitoring
- Strong knowledge of Azure Application Gateway, Azure DNS, Azure DevOps, Azure Kubernetes Services, Azure SQL Database
- Experience with CI/CD
- Excellent verbal and written communication skills, B2+ level of English
nice to have
- Experience with .NET
- Knowledge of React Native, ReactJS
These jobs are for you
benefits for locations
Ukraine
For you
- Voluntary health insurance for you (100% covered) and your family (with corporate discount)
- Individual sessions with professional psychologists and coaches
- Free corporate sports and wellness programs
- Stable income
- Paid time off
For your comfortable work
- 100% remote work forever
- Free licensed software
- Possibility to work on your own device (BYOD)
- Stable workload
- Relocation opportunities
- Flexible engagement models
For your growth
- Free trainings for technical and soft skills
- Access to LinkedIn Learning platform
- Language courses
- Access to internal and external e-Libraries
- Certification opportunities
- Skill advisory service
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