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Middle Support Engineer for a United Arab Emirates Oil Company

Middle Support Engineer for a United Arab Emirates Oil Company 40 hrs/week, 12+ months
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Sorry, the job is expired

Currently, we are looking for a remote Middle Support Engineer to join our team.

The customer is the state-owned oil company of the United Arab Emirates. It is the world's 12th largest oil company by production.

Responsibilities

  • Operate application build pipelines – CI (already in place)
    • Operate application delivery/deployment pipelines – CD
      • Automate maintenance operations using scripting languages: PowerShell, Bash, Kusto Query Language
        • Application and System Monitoring, troubleshooting, issues, and bags fixes etc.
          • Participate call with customer, troubleshoot on-line being on call with the real users
            • Comprehensive hands-on in the list of technologies above
              • Ability to work with App Insights and Log Analytics
                • Develop new and modify existing queries and alerts
                  • Troubleshooting issues
                    • Document RCA
                      • Communication with clients via MS Teams (verbal and text)

                        Requirements

                        • 2+ years' experience in ITSM is required: Incidents Management, Problem Management, Change Management
                          • Experience with Application and System Monitoring
                            • Strong knowledge of Azure Application Gateway, Azure DNS, Azure DevOps, Azure Kubernetes Services, Azure SQL Database 
                              • Experience with CI/CD
                                • Excellent verbal and written communication skills, B2+ level of English

                                  Nice to have

                                  • Experience with .NET
                                    • Knowledge of React Native, ReactJS
                                      Support.Application
                                      Azure Application Gateway
                                      Azure Kubernetes Services
                                      Azure SQL Database
                                      Azure DNS
                                      Azure DevOps
                                      IT Service Management (ITSM)
                                      DevOps.CI/CD
                                      Jira Service Management

                                      Benefits in eligible locations

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                                      For you

                                      • Voluntary health insurance for you (100% covered) and your family (with corporate discount)
                                      • Individual sessions with professional psychologists and coaches
                                      • Free corporate sports and wellness programs
                                      • Stable income
                                      • Paid time off
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                                      For your comfortable work

                                      • 100% remote work forever
                                      • Free licensed software
                                      • Possibility to work on your own device (BYOD)
                                      • Stable workload
                                      • Relocation opportunities
                                      • Flexible engagement models
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                                        For your growth

                                        • Free trainings for technical and soft skills
                                        • Access to LinkedIn Learning platform
                                        • Language courses
                                        • Access to internal and external e-Libraries
                                        • Certification opportunities
                                        • Skill advisory service
                                          hot

                                          40 hrs/week

                                          Hours per week

                                          12+ months

                                          Project length

                                          Belarus, Colombia, Russia, Ukraine

                                          Locations eligible for the position