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Support.Users, English Speaking, English Writing
Middle Support Engineer for Energy company
Currently, we are looking for a remote Middle Support Engineer to join our global team.
responsibilities
- A centralized support service team for company users through Chat and WhatsApp message delivery notifications
requirements
- Excellent customer service skills
- Ability to perform job functions under stress and pressure
- Good communication (written and oral) and interpersonal skills
- Fine multitasking and time-management skills
- Overall understanding of IT
- Advanced level of English
- 2+ years of experience
nice to have
- ITIL Foundation is a plus
benefits for locations
Mexico
For you
- Major medical expenses insurance
- Life insurance
- Social security
- Paid leaves
- End of year bonus
For your comfortable work
- 100% remote work forever
- Telework benefits
- Free licensed software
- Possibility to work on your own device (BYOD)
- Stable workload
- Relocation opportunities
- Flexible engagement models
For your growth
- Free trainings for technical and soft skills
- Free access to LinkedIn Learning platform
- Support from a personal Skill Advisor
- Language courses
- Free access to internal and external e-Libraries
- Access to internal communities and competency centers
- Certification opportunities
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