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Middle Technical Support Engineer for printing company

Middle Technical Support Engineer for printing company 40 hrs/week, 12+ months
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Currently we are looking for a remote Middle Technical Support Engineer for printing company for our team.

The client is a Private limited company (Ltd.) company. It is an online photo printing company, has two offices, one in London and one in Paris, operates in 10+ countries, predominantly in Europe.


  • To provide a high quality technical support,
    • To monitor print production software,
      • To resolve upcoming incidents and working closely with our internal customers to find the best solutions to more complicated issues,
        • To take part in software modernization projects and all daily scrum procedures.


          • Completed technical degree or Technical Support experience;
            • Proven troubleshooting skills;
              • SQL knowledge;
                • Working experience with shell scripting;
                  • Basic programming knowledge, PHP or PERL is a plus;
                    • Good communication skills;
                      • Independent, careful and solution-oriented way of working;
                        • B2+ English, German is a plus.

                          Nice to have

                          • German
                            • PHP
                              • Perl
                                UNIX shell scripting

                                Benefits in eligible locations


                                For you

                                • Voluntary health insurance for you (100% covered) and your family (with corporate discount)
                                • Individual sessions with professional psychologists and coaches
                                • Free corporate sports and wellness programs
                                • Stable income
                                • Paid time off

                                For your comfortable work

                                • 100% remote work forever
                                • Free licensed software
                                • Possibility to work on your own device (BYOD)
                                • Stable workload
                                • Relocation opportunities
                                • Flexible engagement models

                                  For your growth

                                  • Free trainings for technical and soft skills
                                  • Access to LinkedIn Learning platform
                                  • Language courses
                                  • Access to internal and external e-Libraries
                                  • Certification opportunities
                                  • Skill advisory service

                                    40 hrs/week

                                    Hours per week

                                    12+ months

                                    Project length

                                    Belarus, Colombia, Russia, Ukraine

                                    Locations eligible for the position