Middle Technical Support Engineer for printing company
Middle Technical Support Engineer for printing company 40 hrs/week, 12+ months
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Currently we are looking for a remote Middle Technical Support Engineer for printing company for our team.
The client is a Private limited company (Ltd.) company. It is an online photo printing company, has two offices, one in London and one in Paris, operates in 10+ countries, predominantly in Europe.
Responsibilities
- To provide a high quality technical support,
- To monitor print production software,
- To resolve upcoming incidents and working closely with our internal customers to find the best solutions to more complicated issues,
- To take part in software modernization projects and all daily scrum procedures.
Requirements
- Completed technical degree or Technical Support experience;
- Proven troubleshooting skills;
- SQL knowledge;
- Working experience with shell scripting;
- Basic programming knowledge, PHP or PERL is a plus;
- Good communication skills;
- Independent, careful and solution-oriented way of working;
- B2+ English, German is a plus.
Nice to have
- German
- PHP
- Perl
Benefits in eligible locations
Ukraine
For you
- Voluntary health insurance for you (100% covered) and your family (with corporate discount)
- Individual sessions with professional psychologists and coaches
- Free corporate sports and wellness programs
- Stable income
- Paid time off
For your comfortable work
- 100% remote work forever
- Free licensed software
- Possibility to work on your own device (BYOD)
- Stable workload
- Relocation opportunities
- Flexible engagement models
For your growth
- Free trainings for technical and soft skills
- Access to LinkedIn Learning platform
- Language courses
- Access to internal and external e-Libraries
- Certification opportunities
- Skill advisory service
40 hrs/week
Hours per week
12+ months
Project length
Belarus, Colombia, Russia, Ukraine
Locations eligible for the position
