product manager for a telecommunications company

Product Management

Poland

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Product Manager for a Telecommunications Company

We’re looking for a talented remote Product Manager with a drive and passion for digital to join our growing team and become a key part of the customer's digital transformation.

The customer is a British multinational telecommunications holding company. It is the largest provider of fixed-line, broadband and mobile services in the UK, and provides subscription television and IT services.

You will be responsible for owning and developing the product vision and roadmap for a key Digital self-service logged in portal and mobile app that customers use to manage their product and services.

responsibilities

Create, manage and regularly iterate a roadmap and backlog for your squad
Work with a range of stakeholders across multiple areas to understand new business needs and translate them into product requirements
Define user stories for all new product deliveries and manage the priority of the backlog
Responsible for digital self-service metrics including digital engagement, net promoter score (NPS) and propensity to contact (PTC)
Work with conflicting priorities and use customer insight and digital analytics to make informed decisions
Communicate clearly, transparently and concisely with stakeholders and tell your squad’s story
Have a collaborative way of working, breaking down any barriers to move relationships forward
Drive the execution of the product roadmap working with multi-location development teams to deliver in agile and waterfall development cycles
Collaborate with the Design team to define the UX & UI for all future capabilities, participating in user testing initiatives when required
Lead on competitor research and benchmarking analysis; incorporating findings into future roadmap
Prioritize activities for your squad based on what you’ve learnt from optimization and tests – we want you to fail fast and learn quickly
Ensure your journeys are compliant with security guidelines

requirements

Experienced Digital product owner
Understands agile methodologies and has ideally worked as part of a squad
Strong stakeholder management skills
Able to work with peers, scrum teams and business stakeholders to maximize value created by squad
Data driven, has excellent knowledge of product KPIs, and ability to draw insight from the numbers and translate to business requirements
Understanding and applying lean principles of rapid build / measure / learn cycles
Sound understanding of what creates value and what does not
Has a thirst to understand and learn their product’s features and technical composition. Is aware of new technologies and the potential they provide
Proficient English (written and spoken) B2