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senior 2nd line / environments support developer for an agriculture company

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We're looking for a Remote Senior 2nd Line/Environments Support Developer with 3+ years of application/environment support experience to join our team.

The customer is a leading agriculture company helping to improve global food security by enabling millions of farmers to make better use of available resources. Through world-class science and innovative crop solutions company commits to rescuing land from degradation, enhancing biodiversity and revitalizing rural communities.

The main focus is on document development automation for the platform that provides the business with a new capability of carrying out content authoring using a data-driven structured approach. The solution is based on Quark software - Quark Publishing Platform and Quark XML Author.

  • Working on support and development of externally built platform modifying it for the client’s needs
    • Configuring templates of labels (documents) as requested by the client
      • Resolving support tickets of platform end-users in Service Now
        • 3+ years of application/environments support experience
          • Experience with bug\ticket\project management tools, e.g., Jira, Service NOW
            • Understanding of the SDLC, Agile, Business cases, Client-Server architecture, Application support (Incident\Request fulfillment processes)
              • Technical background (especially MS Windows, Git, XML, XSLT)
                • Fast learner
                  • Intermediate English level is a must (B1+)
                    • Good communication skills

                      benefits for locations

                      For you
                      • Voluntary health insurance for you (100% covered) and your family (with corporate discount)
                      • Individual sessions with professional psychologists and coaches
                      • Free corporate sports and wellness programs
                      • Stable income
                      • Paid time off
                      For your comfortable work
                      • 100% remote work forever
                      • Free licensed software
                      • Possibility to work on your own device (BYOD)
                      • Stable workload
                      • Relocation opportunities
                      • Flexible engagement models
                        For your growth
                        • Free trainings for technical and soft skills
                        • Access to LinkedIn Learning platform
                        • Language courses
                        • Access to internal and external e-Libraries
                        • Certification opportunities
                        • Skill advisory service
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