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Senior Business Analyst for a Financial Services Company

Senior Business Analyst for a Financial Services Company 40 hrs/week, 12+ months

Currently, we are looking for a remote Senior Business Analyst to join our team.

The customer is a Spanish multinational financial services company based in Madrid and Santander in Spain. Additionally, it maintains a presence in all global financial centres as the 16th-largest banking institution in the world.


  • Elicit business requirements from business users and subject matter experts
    • Define and document requirements as stories/epics
      • Continuously analyse and prioritize the backlog with the product owner
        • Gather, analyse, document, and validate the needs of the business stakeholders
          • Serve as the principal conduit for managing requirements between the business and the software development team throughout a project
            • Facilitate/Lead workshops with the scrum team


              • 3+ years of experience as a Business Analyst
                • Experience with Agile methodology, writing user stories & acceptance criteria prioritizing the backlog, etc.
                  • Excellent oral and written communication skills
                    • Good teamwork skills, ability to work well with technical and non-technical resources
                      • Ability to take strategic direction from executive management and help shape the product
                        • Ability to steer the team and help achieve sprint goals
                          • B2+ level of English

                            Nice to have

                            • Experience with Amazon Connect
                              • Knowledge of Contact Center
                                • Understanding of Product Strategy
                                  • Experience with Salesforce and Salesforce Service Cloud
                                      Business AnalysisAgile
                                      BDD scenarios (Gherkin)
                                      Requirements Analysis
                                      User stories

                                      Benefits in eligible locations


                                      For you

                                      • Medical insurance package for you and your family
                                        • Partial reimbursement of sports expenses
                                        • Stable income
                                        • Paid sick leave days

                                        For your comfortable work

                                        • 100% remote work forever
                                        • Free licensed software
                                        • Possibility to work on your own device (BYOD)
                                        • Stable workload
                                        • Relocation opportunities
                                        • Flexible engagement models

                                        For your growth

                                        • Free trainings for technical, soft, and leadership skills
                                        • Access to LinkedIn Learning platform
                                        • Language courses
                                        • Access to internal and external e-Libraries
                                        • Certification opportunities
                                        • Skill advisory service

                                        40 hrs/week

                                        Hours per week

                                        12+ months

                                        Project length

                                        Armenia, Georgia, Kazakhstan

                                        Locations eligible for the position