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senior business analyst for energy company

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ITSM Service DesignServiceNow

Currently, we are looking for a Remote Senior Business Analyst to join our team.

responsibilities
  • Requirements gathering and specifications creation
    • Elicit and analyze customer requirements
      • Create and update User Stories (or Software Requirements Specification)
        • ITSM processes implementation
          • Communicate requirements to a project team (be a liaison between a customer and team members)
            requirements
            • 3+ years of experience in Business Analysis
              • Knowledge of development processes and frameworks
                • Knowledge of Agile (Scrum)
                  • Knowledge of UML, IDEF0, BPMN (at least one)
                    • Knowledge of ITSM/ITIL practices (at least basic level)
                      • Ability to perform work effectively and in due time
                        • Attention to detail, diligence, and ability to accomplish tasks fully
                          • Proactive position: ask questions; propose solutions; etc.

                            benefits for locations

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                            For you

                            • Paid time off
                            • Paid sick leave days
                            • Medical insurance
                            • Stable income

                            For your comfortable work

                            • 100% remote work forever
                            • Free licensed software
                            • Possibility to work on your own device (BYOD)
                            • Stable workload
                            • Relocation opportunities
                            • Flexible engagement models

                            For your growth

                            • Free trainings for technical and soft skills
                            • Free access to LinkedIn Learning platform
                            • Language courses
                            • Free access to internal and external e-Libraries
                            • Certification opportunities
                            • Skill advisory service
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