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senior business analyst for energy company
ITSM Service DesignServiceNow
Senior Business Analyst For Energy Company
Currently, we are looking for a Remote Senior Business Analyst to join our team.
- Requirements gathering and specifications creation
- Elicit and analyze customer requirements
- Create and update User Stories (or Software Requirements Specification)
- ITSM processes implementation
- Communicate requirements to a project team (be a liaison between a customer and team members)
- 3+ years of experience in Business Analysis
- Knowledge of development processes and frameworks
- Knowledge of Agile (Scrum)
- Knowledge of UML, IDEF0, BPMN (at least one)
- Knowledge of ITSM/ITIL practices (at least basic level)
- Ability to perform work effectively and in due time
- Attention to detail, diligence, and ability to accomplish tasks fully
- Proactive position: ask questions; propose solutions; etc.
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