backgo to search

senior support engineer for a financial services company

Support.ApplicationNexus, Confluence, BitBucket, Sauce Labs, Application Support Tools, Jenkins, Sonar, Jira, API
Colombia, Mexico
Sorry, the job is expired

Currently, we are looking for a remote Senior Support Engineer to join our team.

The customer is a financial services group that provides a comprehensive range of services to personal, business and corporate customers and has leading market shares in banking products in the Republic of Ireland.

  • 2+ years of related experience in technical support area
    • Strong experience with application support - basic programming skills, log reading and analysis
      • Practical experience of supporting the specific set of applications (Jira, Confluence, Bitbucket, Cloudbees Jenkins, Nexus2 repository manager, Nexus3 repository manager, Nexus IQ, OSS SonarQube, Enterprise SonarQube, API Registry, SauceLabs)
        • Good analytical and problem solving skills
          • Ability to work in collaboration with multiple teams
            • Excellent customer service skills
              • Excellent verbal and written communication skills, B2+ level of English
                nice to have
                • Experience with Grafana, ITIL, Prometheus, ServiceNow

                  benefits for locations


                  For you

                  • Prepaid Medicine with Colsanitas for you and your legal dependents 
                  • MetLife Life Insurance for you 
                  • Thousands of projects for top brands
                  • Stable income

                  For your comfortable work

                  • 100% remote work forever
                  • Free licensed software
                  • Possibility to work on your own device (BYOD)
                  • Stable workload
                  • Relocation opportunities
                  • Flexible engagement models

                  For your growth

                  • Free trainings for technical and soft skills
                  • Free access to LinkedIn Learning platform
                  • Support from a personal Skill Advisor
                  • Language courses
                  • Free access to internal and external e-Libraries
                  • Access to internal communities and competency centers
                  • Certification opportunities
                  subscribe to EPAM Anywhere vacancies!Hundreds of open jobs for Software Engineers, QA, DevOps, Business Analysts and other tech professionals
                  Girl in front of laptop

                  looking for something else?

                  Find a vacancy that works for you. Send us your CV to receive a personalized offer.