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Senior Support Engineer for World’s Leading Broadband Company

Senior Support Engineer for World’s Leading Broadband Company 40 hrs/week, 12+ months
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Currently, we're looking for a remote Senior Support Engineer for World’s Leading Broadband Company.

The customer is a world leader in converged broadband, video, and mobile communications services. Liberty businesses deliver next-generation products through advanced fibre and 5G networks that connect 85 million subscribers across Europe and the United Kingdom. Liberty businesses operate under some of the best-known consumer brands, including Virgin Media-O2 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, Sunrise UPC in Switzerland, Virgin Media in Ireland and UPC in Eastern Europe. 

Responsibilities

  • Development and operation of infrastructure, monitoring, diagnostics and elimination of weaknesses
    • Using existing and developing new environment deployment automation tools
      • Interaction with development teams, optimization of CI / CD processes based on GitLab

        Requirements

        • 3+ years in an international environment as an L3 support engineer
          • Have experience in REST API services development/testing
            • Have experience in working with k8s setup
              • Have experience in AWS monitoring
                • Skilled in code review, able to determine and describe improvements in the scope of services support and monitoring
                  • Work with business requirements and customer needs
                    • Perform on level of understanding to support quality standards
                      • Desire to learn new technologies
                        • Be ready for challenging tasks
                          • Being responsible in working by priority. Kanban methodology is used in the team
                            • Ability to work in a constantly changing environment
                              • Ability to provide e2e production support
                                • Problem-solving oriented approach
                                  • English level: B2

                                    Nice to have

                                    • Knowledge of Jira
                                      • Extensive experience in Kibana, Grafana and Postman
                                        • Experinece in React.js with redux)

                                          Benefits in eligible locations

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                                          For you

                                          • Voluntary health insurance for you (100% covered) and your family (with corporate discount)
                                          • Individual sessions with professional psychologists and coaches
                                          • Free corporate sports and wellness programs
                                          • Stable income
                                          • Paid time off
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                                          For your comfortable work

                                          • 100% remote work forever
                                          • Free licensed software
                                          • Possibility to work on your own device (BYOD)
                                          • Stable workload
                                          • Relocation opportunities
                                          • Flexible engagement models
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                                            For your growth

                                            • Free trainings for technical and soft skills
                                            • Access to LinkedIn Learning platform
                                            • Language courses
                                            • Access to internal and external e-Libraries
                                            • Certification opportunities
                                            • Skill advisory service
                                              hot

                                              40 hrs/week

                                              Hours per week

                                              12+ months

                                              Project length

                                              Belarus, Colombia, Russia, Ukraine

                                              Locations eligible for the position