Senior Technical Writer for Telemedicine Company 40 hrs/week, 12+ months
Currently, we are looking for a remote Senior Technical Writer with 4+ years of experience writing user-interface content within a product to join our team.
The customer is a telemedicine company based in Boston that connects patients with doctors over secure video.
You will be responsible for creating a consistent narrative along the end-to-end journey of our users, craft precise and meaningful user-interface content to instruct the many different users of our technology.
Also, you will develop a deep understanding of our different users including consumers, healthcare providers, staff, administrators, and more. You will represent the end-user while collaborating with UX Designers, UI Designers, Product Managers, Engineers, QA, and our Legal team.
You will spend your time:
- Writing user-interface content. This will include headlines, subtext, instructions, FAQs, microcopy, error text, and more.
- Championing our ever-expanding set of writing guidelines and standards.
- Reviewing and editing user-interface content written by designers and product managers.
If you have a passion for solving complex problems and driving healthcare innovation, we’d love to hear from you.
Write and edit user-interface content
Create a cohesive narrative for our users
Contribute to prototypes of proposed solutions, as needed
Organize internal feedback and findings from user research to recommend changes
Work with our development and QA teams to ensure the quality of the final product
Create and maintain guidelines & standards
Review and edit user-interface content written by others for consistency
Recommend enhancements for future development
Advise stakeholders as an advocate for our users
4+ years of experience writing user-interface content within a product
A portfolio demonstrating a wide variety of user-interface content & standards
Advanced writing and storytelling skills
Experience writing for complex products across both web and mobile interfaces
Experience in a fast-paced, agile software environment; ability to execute against aggressive timelines
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