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Support Engineer

Support Engineer 40 hrs/week, 12+ months
Sorry, the job is expired

Currently we are looking for a remote Support Engineer for a software company for our team.


  • Fix production issues
    • Troubleshoot
      • Answer advanced question from users
        • Escalate to L3 Support for the appropriate product team
          • Monitor of automated pipelines
            • Manage and grant user permissions on a variety of data sets and Cloud systems
              • Trial incidents and support requests and escalate to L3 Support for the appropriate product team


                • 6+ months of software engineering experience.
                  • Experience with support analysis, Azure (Functions, Data Lake), basic .NET/C# skills, basic Angular skills
                    • Experience with Azure (Data Lake, SQL DB, Data Factory, ideally exposure to tools like Jenkins and Databricks)
                      • Knowledge of Basic Python, SQL
                        • Strong Analytical mindset
                          • Customer Success mindset
                            • Able to work in autonomy
                              • Ease to communicate with end-clients
                                • Attention to details, rigor, sense of ownership, communication
                                  • Good English level

                                    Nice to have

                                    • Knowledge of:
                                      • Angular
                                        • Databricks
                                          • Jenkins
                                            • Python


                                              • Azure Data Factory
                                                • Azure Data Lake Analytics
                                                  • Azure Functions
                                                    • Azure Logic Apps
                                                      • C#
                                                        • SQL
                                                          Azure Data Factory
                                                          Azure Data Lake Analytics
                                                          Azure Functions
                                                          Azure Logic Apps

                                                          Benefits in eligible locations


                                                          For you

                                                          • Voluntary health insurance for you (100% covered) and your family (with corporate discount)
                                                          • Individual sessions with professional psychologists and coaches
                                                          • Free corporate sports and wellness programs
                                                          • Stable income
                                                          • Paid time off

                                                          For your comfortable work

                                                          • 100% remote work forever
                                                          • Free licensed software
                                                          • Possibility to work on your own device (BYOD)
                                                          • Stable workload
                                                          • Relocation opportunities
                                                          • Flexible engagement models

                                                            For your growth

                                                            • Free trainings for technical and soft skills
                                                            • Access to LinkedIn Learning platform
                                                            • Language courses
                                                            • Access to internal and external e-Libraries
                                                            • Certification opportunities
                                                            • Skill advisory service

                                                              40 hrs/week

                                                              Hours per week

                                                              12+ months

                                                              Project length

                                                              Belarus, Colombia, Russia, Ukraine

                                                              Locations eligible for the position