Support Engineer
Support Engineer 40 hrs/week, 12+ months
Sorry, the job is expired
Currently we are looking for a remote Support Engineer for a software company for our team.
Responsibilities
- Fix production issues
- Troubleshoot
- Answer advanced question from users
- Escalate to L3 Support for the appropriate product team
- Monitor of automated pipelines
- Manage and grant user permissions on a variety of data sets and Cloud systems
- Trial incidents and support requests and escalate to L3 Support for the appropriate product team
Requirements
- 6+ months of software engineering experience.
- Experience with support analysis, Azure (Functions, Data Lake), basic .NET/C# skills, basic Angular skills
- Experience with Azure (Data Lake, SQL DB, Data Factory, ideally exposure to tools like Jenkins and Databricks)
- Knowledge of Basic Python, SQL
- Strong Analytical mindset
- Customer Success mindset
- Able to work in autonomy
- Ease to communicate with end-clients
- Attention to details, rigor, sense of ownership, communication
- Good English level
Nice to have
- Knowledge of:
- Angular
- Databricks
- Jenkins
- Python
Technologies
- Azure Data Factory
- Azure Data Lake Analytics
- Azure Functions
- Azure Logic Apps
- C#
- SQL
Benefits in eligible locations
Ukraine
For you
- Voluntary health insurance for you (100% covered) and your family (with corporate discount)
- Individual sessions with professional psychologists and coaches
- Free corporate sports and wellness programs
- Stable income
- Paid time off
For your comfortable work
- 100% remote work forever
- Free licensed software
- Possibility to work on your own device (BYOD)
- Stable workload
- Relocation opportunities
- Flexible engagement models
For your growth
- Free trainings for technical and soft skills
- Access to LinkedIn Learning platform
- Language courses
- Access to internal and external e-Libraries
- Certification opportunities
- Skill advisory service
40 hrs/week
Hours per week
12+ months
Project length
Belarus, Colombia, Russia, Ukraine
Locations eligible for the position
