go to searchjunior support engineer for a British luxury brand
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Junior Support Engineer for a British Luxury Brand
Currently, we are looking for a remote Support Engineer to join our team.
The client is a British luxury fashion house based in London, England. It has been founded in 1856 and focuses on and distributes trench coats (for which it is most famous), ready-to-wear outerwear, fashion accessories, fragrances, sunglasses, and cosmetics.
responsibilities
- Deliver professionally Incident, Problem, Change management
- Deliver Service Transition and Continuous Service Improvements
- Keep agreed scope for L2 Support maintained properly following SLAs
- Increase stakeholders’ and customers’ satisfaction (internal, external)
requirements
- 6+ months of experience in supporting Production systems
- Good communication skills
- Should be able to communicate with the customer and do tasks related to identifying , troubleshooting and resolving application issues, do root cause analysis.
- Excellent verbal and written communication skills, B2+ level of English
nice to have
- Experience in eCommerce domain with projects running on ATG and/or Hybris platform is a big plus
- Experience in JS, Java or Python
These jobs are for you
benefits for locations
Ukraine
For you
- Voluntary health insurance for you (100% covered) and your family (with corporate discount)
- Individual sessions with professional psychologists and coaches
- Free corporate sports and wellness programs
- Stable income
- Paid time off
For your comfortable work
- 100% remote work forever
- Free licensed software
- Possibility to work on your own device (BYOD)
- Stable workload
- Relocation opportunities
- Flexible engagement models
For your growth
- Free trainings for technical and soft skills
- Access to LinkedIn Learning platform
- Language courses
- Access to internal and external e-Libraries
- Certification opportunities
- Skill advisory service
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