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support engineer for a financial services company

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Support.ApplicationNexus, Confluence, BitBucket, Sauce Labs, Application Support Tools, Jenkins, Sonar, Jira, API
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Russia, Ukraine, Belarus, Colombia
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Sorry, the job is expired

Currently, we are looking for a remote Support Engineer to join our team.

The customer is a financial services group that provides a comprehensive range of services to personal, business and corporate customers and has leading market shares in banking products in the Republic of Ireland.

requirements
  • 6+ months of related experience in technical support area
    • Strong experience with application support - basic programming skills, log reading and analysis
      • Practical experience of supporting the specific set of applications (Jira, Confluence, Bitbucket, Cloudbees Jenkins, Nexus2 repository manager, Nexus3 repository manager, Nexus IQ, OSS SonarQube, Enterprise SonarQube, API Registry, SauceLabs)
        • Good analytical and problem solving skills
          • Ability to work in collaboration with multiple teams
            • Excellent customer service skills
              • Excellent verbal and written communication skills, B2+ level of English
                nice to have
                • Experience with Grafana, ITIL, Prometheus, ServiceNow

                  benefits for locations

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                  For you

                  • Free and discounted health services in medical and specialized centers
                  • Free online sports activities and wellness programs
                  • Paid sick leave days
                  • Stable income
                  • Paid time off

                  For your comfortable work

                  • 100% remote work forever
                  • Stable workload
                  • Free licensed software
                  • Possibility to work on your own device (BYOD)
                  • Relocation opportunities
                  • Flexible engagement models

                  For your growth

                  • Free trainings for technical and soft skills
                  • Access to LinkedIn Learning platform
                  • Language courses
                  • Access to internal and external e-Libraries
                  • Certification opportunities
                  • Skill advisory service
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