Support Quality Control Specialist
Support Quality Control Specialist 40 hrs/week, 12+ months
We are looking for a remote Operations Excellence Analyst (job boards and applicants processing domain) to join our team to assist in high-quality data infrastructure development and analyze, digitalization of mass hiring business processes for a new innovative program related to the labor marketplace.
Responsibilities
- Provide performance reports and metrics for development of talent sourcing platform
- Critically evaluate existing data sources and data collection, quality of processing and calls, analysis, and usage practices, and contribute to their improvement
- Effectively handle urgent ad-hoc data analysis requests from multiple stakeholders
- Introduce new tools and methods to improve data management processes while avoiding disruptions and ensuring that transition to new practices is not hurting day-to-day work of data users
- Assist in preparing presentations / digests for program monthly / quarterly results evaluation
- Contribute to talent acquisition processes improvement by identifying data trends and patterns to act upon
- Be responsible for talent acquisition process audit
Requirements
- 3+ years of professional experience in any analytical or recruitment role preferably
- English B2+
- Strong analytical skills (ability to find, transform and analyze raw data without explicit guidance and direct supervision)
- Good MS office skills, especially Excel skills
- To be a problem solver at heart with a genuine interest in learning by helping
- Ability to multi-task and adapt quickly to a constantly changing environment
Nice to have
- Goal, detail, and results-oriented; extremely organized; and motivated
- Ability to multi-task and prioritize
- Interest in both advanced analytics and people management processes
We offer
- Be a part of hyper-growth Flexible work hours and remote work
- Be a part of a culture of learning that will take your professional growth to another level with collaborative and thoughtful team members
- Distributed team across offices globally
- Social package — medical insurance, sports
- Compensation for sick lists and regular vacations
Microsoft Office
Personnel Management - Recruitment
Benefits in eligible locations
Ukraine
For you
- Voluntary health insurance for you (100% covered) and your family (with corporate discount)
- Individual sessions with professional psychologists and coaches
- Free corporate sports and wellness programs
- Stable income
- Paid time off
For your comfortable work
- 100% remote work forever
- Free licensed software
- Possibility to work on your own device (BYOD)
- Stable workload
- Relocation opportunities
- Flexible engagement models
For your growth
- Free trainings for technical and soft skills
- Access to LinkedIn Learning platform
- Language courses
- Access to internal and external e-Libraries
- Certification opportunities
- Skill advisory service
40 hrs/week
Hours per week
12+ months
Project length
Belarus, Russia, Ukraine
Locations eligible for the position
