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remote (work from home) jobs for ServiceNow in Colombia

EPAM Anywhere is hiring remote ServiceNow professionals

remote ServiceNow job description

responsibilities
  • Establish the production user's support process and intake queries
  • Manage user access and possible configuration changes
  • Provide production user's support for 1st and 2nd line
  • Collect, triage, and document user feedback for the development team
  • Troubleshoot and perform root cause analysis of user issues, including issues with integrations and data flows from/to other systems
  • Work closely with cross-functional teams to deliver timely and effective solutions
requirements
  • 3+ years' experience in Application Support, specifically with LabVantage LIMS
  • Experience in LabVantage LIMS configurations and user management
  • Proven expertise in end-user support, investigations and root cause analysis
  • Proficiency in troubleshooting and resolving issues, including with integrations and data flows from/to other systems
  • Excellent communication skills to collaborate with cross-functional teams and provide exceptional customer service
  • Upper-Intermediate level of English proficiency 
nice to have
  • Experience with ServiceNow
  • Knowledge of Jira
  • Experience working in Life Sciences industry

explore our ServiceNow Colombia remote jobs

skill

Application Support

End User Support, Investigations & Root Cause Analysis, LabVantage

clock

40 hrs/week

calendar

12+ months

location
Colombia
We are seeking a remote Senior Application Support Engineer with expertise in LabVantage LIMS configurations and user management.
skill

Application Support

End User Support, Investigations & Root Cause Analysis, LabVantage

clock

40 hrs/week

calendar

12+ months

location
Colombia
We are seeking a remote Lead Application Support Engineer with expertise in LabVantage LIMS configurations and user management.

why apply for our remote ServiceNow job in Colombia

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Remote forever

Build your work around your lifestyle with jobs that are remote by design.

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Competitive compensation

Receive a salary on par with global market rates, with pay reviews as you continuously grow.

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Long-term projects

Plan your life and career for years ahead with full-time, long-term projects.

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Social protection

Access all the benefits you deserve — including health insurance, paid leave, stable income, and more depending on your location.

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Guided career growth

Find your mentor among our Skill Advisors and grow your career towards clear and manageable goals.

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Individual project matching

Choose the right project for you with the help of a personal project matching coordinator.

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Free learning

Access the hundreds of free courses, training programs and certification support resources available at Anywhere.

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Anywhere Club

Join our learning and professional networking hub right after successfully passing the Technical Interview.

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how to apply for the ServiceNow in Colombia role

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01
choose a job

Browse open positions at Anywhere and find the one that fits your expertise and career goals. You can also share your CV, and our recruitment team will suggest the most suitable job for you.

02
apply

Send us your application, and the Anywhere recruitment team will promptly review it and get back to you. When signed in, you can monitor your application progress in your profile.

03
interview

With your application successfully reviewed, it’s now time to shine during the interviews. You’ll start with the general one with the recruiter. Next, you’ll showcase your skills at the technical interview, and then discuss final details at the offer interview.

04
get started

After you accept the offer, we will move on with the onboarding process and the paperwork. Then you’ll be matched with a project that fits your professional goals and aspirations best. Apply now to speed up your exciting new start at Anywhere!

apply now

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