3rd Line Software Maintenance Engineer for a Broadband Company
3rd Line Software Maintenance Engineer for a Broadband Company 40 hrs/week, 12+ months
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We are currently looking for a 3rd Line Software Maintenance Engineer with 6+ months of application support management experience, Linux proficiency, and Python knowledge to join our team.
The customer is one of the world’s leading broadband, communication, and converged video companies, with operations in six European countries.
The main pool of tasks is associated with the development of a distributed and scalable platform.
Responsibilities
- Set up of support process (incident/change management), SLA, tracking users' requests, resolving L2 tickets
- Addressing issues to appropriate teams (dev/networking)
- Daily communication with development team and end-users
Requirements
- 6+ months of application support management experience
- Experience with Linux (familiar with command line, main services)
- Knowledge of SET.Java
- Experience with Selenium, Appium, JMeter
- Experience with Docker
- Experience with Elasticsearch / Kibana / Grafana
- Knowledge of Python
- Pro-active problem-solving skills
- Troubleshooting skills
Benefits in eligible locations
Ukraine
For you
- Voluntary health insurance for you (100% covered) and your family (with corporate discount)
- Individual sessions with professional psychologists and coaches
- Free corporate sports and wellness programs
- Stable income
- Paid time off
For your comfortable work
- 100% remote work forever
- Free licensed software
- Possibility to work on your own device (BYOD)
- Stable workload
- Relocation opportunities
- Flexible engagement models
For your growth
- Free trainings for technical and soft skills
- Access to LinkedIn Learning platform
- Language courses
- Access to internal and external e-Libraries
- Certification opportunities
- Skill advisory service
40 hrs/week
Hours per week
12+ months
Project length
Armenia, Belarus, Colombia, Georgia, Italy, Kazakhstan, Mexico, Russia, Ukraine, Uzbekistan
Locations eligible for the position
