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3rd Line Software Maintenance Engineer for a Broadband Company

3rd Line Software Maintenance Engineer for a Broadband Company 40 hrs/week, 12+ months
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We are currently looking for a 3rd Line Software Maintenance Engineer with 6+ months of application support management experience, Linux proficiency, and Python knowledge to join our team.

The customer is one of the world’s leading broadband, communication, and converged video companies, with operations in six European countries.

The main pool of tasks is associated with the development of a distributed and scalable platform.

Responsibilities

  • Set up of support process (incident/change management), SLA, tracking users' requests, resolving L2 tickets
    • Addressing issues to appropriate teams (dev/networking)
      • Daily communication with development team and end-users

        Requirements

        • 6+ months of application support management experience
          • Experience with Linux (familiar with command line, main services)
            • Knowledge of SET.Java
              • Experience with Selenium, Appium, JMeter
                • Experience with Docker
                  • Experience with Elasticsearch / Kibana / Grafana
                    • Knowledge of Python
                      • Pro-active problem-solving skills
                        • Troubleshooting skills

                          Benefits in eligible locations

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                          For you

                          • Voluntary health insurance for you (100% covered) and your family (with corporate discount)
                          • Individual sessions with professional psychologists and coaches
                          • Free corporate sports and wellness programs
                          • Stable income
                          • Paid time off
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                          For your comfortable work

                          • 100% remote work forever
                          • Free licensed software
                          • Possibility to work on your own device (BYOD)
                          • Stable workload
                          • Relocation opportunities
                          • Flexible engagement models
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                            For your growth

                            • Free trainings for technical and soft skills
                            • Access to LinkedIn Learning platform
                            • Language courses
                            • Access to internal and external e-Libraries
                            • Certification opportunities
                            • Skill advisory service

                              40 hrs/week

                              Hours per week

                              12+ months

                              Project length

                              Armenia, Belarus, Colombia, Georgia, Italy, Kazakhstan, Mexico, Russia, Ukraine, Uzbekistan

                              Locations eligible for the position