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3rd line software maintenance engineer for a broadband company

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Python.Core
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Colombia
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Sorry, the job is expired

We are currently looking for a 3rd Line Software Maintenance Engineer with 6+ months of application support management experience, Linux proficiency, and Python knowledge to join our team.

The customer is one of the world’s leading broadband, communication, and converged video companies, with operations in six European countries.

The main pool of tasks is associated with the development of a distributed and scalable platform.

responsibilities
  • Set up of support process (incident/change management), SLA, tracking users' requests, resolving L2 tickets
    • Addressing issues to appropriate teams (dev/networking)
      • Daily communication with development team and end-users
        requirements
        • 6+ months of application support management experience
          • Experience with Linux (familiar with command line, main services)
            • Knowledge of SET.Java
              • Experience with Selenium, Appium, JMeter
                • Experience with Docker
                  • Experience with Elasticsearch / Kibana / Grafana
                    • Knowledge of Python
                      • Pro-active problem-solving skills
                        • Troubleshooting skills
                          • English level proficiency B1

                            benefits for locations

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                            For you

                            • Prepaid Medicine with Colsanitas for you and your legal dependents 
                            • MetLife Life Insurance for you 
                            • Thousands of projects for top brands
                            • Stable income

                            For your comfortable work

                            • 100% remote work forever
                            • Free licensed software
                            • Possibility to work on your own device (BYOD)
                            • Stable workload
                            • Relocation opportunities
                            • Flexible engagement models

                            For your growth

                            • Free trainings for technical and soft skills
                            • Free access to LinkedIn Learning platform
                            • Support from a personal Skill Advisor
                            • Language courses
                            • Free access to internal and external e-Libraries
                            • Access to internal communities and competency centers
                            • Certification opportunities
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