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Administrative Support for an American Delivery Services Company

Administrative Support for an American Delivery Services Company 40 hrs/week, 12+ months
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Currently, we are looking for a remote Administrative Support to join our team.

The customer is an American multinational delivery services company. It provides business and residential money-back guaranteed ground package delivery services.

The position will be working across senior delivery managers, account managers, and consultants within the account and obtain a wide ranges of knowledge.


  • Make sure pre-sales statues are up to date
    • Coordinate staffing roles and progress on staffing
      • Keep track via Radar new roles and progress on roles - Proposed, Booked, Onboarded
        • Ping DMs when they are behind
          • Background Check Process - Ensure that DMs and PMs understand the process
            • Ensure staff fill out background check information - all Locations
              • Own the onboarding documentation
                • Transfer documentation from Teams to KB
                  • Work with offshore staff to keep it up to date
                    • Support the onboarding of our staff
                      • Check on status updates on projects - make sure on Tuesdays they are all up to date
                        • Track performance for FedEx Staff
                          • Check in that our PMs/DMs
                            • Help reward good performance


                              • Knowledge of Confluence
                                • Knowledge of Radar or Staffing or other internal EPAM tools
                                  • Ability to help develop presentations in PowerPoint for the client
                                    • Good business communication skills
                                      • Ability to work across teams and global locations

                                        Nice to have

                                        • Experience with project management
                                          • Knowledge of resource management
                                            Project Administration
                                            MS PowerPoint
                                            Microsoft Excel
                                            Office 365

                                            Benefits in eligible locations


                                            For you

                                            • Voluntary health insurance for you (100% covered) and your family (with corporate discount)
                                            • Individual sessions with professional psychologists and coaches
                                            • Free corporate sports and wellness programs
                                            • Stable income
                                            • Paid time off

                                            For your comfortable work

                                            • 100% remote work forever
                                            • Free licensed software
                                            • Possibility to work on your own device (BYOD)
                                            • Stable workload
                                            • Relocation opportunities
                                            • Flexible engagement models

                                              For your growth

                                              • Free trainings for technical and soft skills
                                              • Access to LinkedIn Learning platform
                                              • Language courses
                                              • Access to internal and external e-Libraries
                                              • Certification opportunities
                                              • Skill advisory service

                                                40 hrs/week

                                                Hours per week

                                                12+ months

                                                Project length

                                                Belarus, Russia, Ukraine

                                                Locations eligible for the position