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Business Analysis Team Lead for an Insurance company

Business Analysis Team Lead for an Insurance company 40 hrs/week, 12+ months

Currently we are looking for a remote Business Analysis Team Lead for an Insurance company for our team.

The customer is a Swiss insurance company. Being the largest insurer in the country, it focuses on offering a wide range of insurance products, solutions and advisory services for individuals, small and medium sized companies and global corporations around the world. The company’s headquarters are in Zürich.


  • Act as a liaison between the business / product owners and the development team
    • Run virtual workshops with our corporate customers and internal stakeholders
      • Co-create/lead business process and technical solution designs, create user stories, define APIs, test APIs
        • Support customer onboarding to our market facing APIs
          • Troubleshoot API relevant incidents with internal and external systems and ensure communication with affected parties throughout the re-/solution
            • Document business solution concepts and APIs
              • Identify risks and dependencies, manage and timely raise these to Product Owner/Manager


                • 5+ years of business analysis experience or a related field
                  • English level B2+
                    • Insurance domain knowledge
                      • Solid understanding of APIs (why do businesses use them and how, what technology is used, etc.)
                        • BA certification or similar
                          • Ability to develop and explain concepts to various stakeholder
                            • Collaborative and team focused mindset with the ability to build rapport and working relationships across the organization
                              • Good skills and knowledge of facilitation, conflict resolution, continuous improvements, increasing transparency
                                • Working experience in agile project methodologies
                                  • Comfortable with use of JSON, XML, Swagger, Postman
                                    • Preferably comfortable with Jira, Confluence, Mural

                                      Nice to have

                                      • Experience with:
                                        • Business Transformation
                                          • Domain research
                                            • IT Transformation
                                              • Insurance Underwriting
                                                • Interviews
                                                  • Jira
                                                    • Legacy Modernization
                                                      • Research planning
                                                        Business AnalysisAPI
                                                        API Management Tools
                                                        Business Solutions and Applications
                                                        Process Modeling
                                                        Requirements and Change management
                                                        Stakeholder list, Map, or Personas

                                                        40 hrs/week

                                                        Hours per week

                                                        12+ months

                                                        Project length

                                                        Costa Rica, Ecuador, Peru, Uruguay

                                                        Locations eligible for the position