business analyst for a professional services company

Sorry, the job is expired

Business Analyst for a professional services company

Expired job

Currently we are looking for a remote Business Analyst for a professional services company for our team.

The customer is a call center firm, who has acquired a small software company developing a cloud experience platform for call centers.

responsibilities

Increase the focus on scripting issue inside the project’s tool
Resolve migration problem and improve user experience
Serve as a subject matter expert and analyst/consultant, to understand customer’s needs, gather and document requirements
Help clients understand the best mix of technologies, design solutions and services and how they should be delivered to maximize effectiveness
Work to understand the intersection between technology, customers and business to cultivate business development opportunities
Understand and stay abreast of current and emerging digital trends, unique opportunities and challenges of the space/markets and geographies in which the clients operate, and how it affects client’s business and initiatives

requirements

6+ months of business analysis experience or a related field
English level B2+
Advanced technical skills, excellent documentation skills
Ability to plan and execute requirement analysis in a logical, structured, systematic manner
Good leadership and social skills
Ability to work in a fast-moving, high-pressure environment whilst maintaining accuracy and attention to detail
Ability to operate independently, and as part of a team

nice to have

Colombia

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