chief salesforce business analyst

Salesforce platform, CRMs, Requirements Analysis, Salesforce Configuration, Stakeholder Management, Account Engagement (Pardot)

Poland

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Chief Salesforce Business Analyst

We are looking for a Chief Salesforce Business Analyst to join our remote team.

In this position, you will be responsible for owning the discovery phase of multiple new project initiatives, maintaining appropriately detailed backlogs, and articulating business value. You will work closely with stakeholders to capture business needs, discover requirements, map out domains, and generate solutions as part of an agile development team. You will also be responsible for configuring Salesforce and managing stakeholders, ensuring that requirements are properly understood and delivered on time.

responsibilities

Collaborate with stakeholders to capture business needs, discover requirements, map out domains, and generate solutions as part of an agile development team
Own the discovery phase of multiple new project initiatives and maintain appropriately detailed backlogs and articulate business value
Configure Salesforce using both declarative and programmatic options
Manage stakeholders, ensuring that requirements are properly understood and delivered in a timely manner
Collaborate with developers, QA professionals, and product owners on key decisions to drive project completion
Document technical solutions clearly and concisely in written documentation
Participate in and lead regular code reviews, often in a mentorship role with other engineers to maintain high development standards
Interface with team members to troubleshoot, debug, and resolve issues in both production and non-production environments

requirements

Minimum of 7 years of experience in Business Analysis with a focus on Salesforce platform
At least 2 years of relevant leadership experience
Salesforce ADM201 certification
Experience with CRMs and their integration with Salesforce
Proficient in requirements analysis and mapping
Experience in Salesforce configuration, including Flows, Dynamic Forms, Permission Set Groups, and Sharing
Strong stakeholder management skills to ensure proper requirements gathering and delivery
Ability to own the discovery phase of multiple projects and maintain detailed backlogs
Advanced proficiency in Microsoft Excel for data analysis and reporting
Experience with Agile methodologies and best practices
Excellent verbal and written communication skills in English (B2+ level)

nice to have

Additional Salesforce certifications
Experience with CRM Analytics
Familiarity with Account Engagement (formerly Pardot) or similar marketing automation tools