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l3 support engineer for a multinational software corporation

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Systems Engineering
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Belarus, Russia, Ukraine, Brazil, Colombia, Chile
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Sorry, the job is expired

We are currently looking for a remote L3 Support Engineer with experience in L3 support, knowledge of Jenkins to join our team.

The customer is a German multinational software corporation that makes enterprise software to manage business operations and customer relations.

responsibilities
  • Provide technical assistance and support for the most complex field issues such as OS and storage communication issues and other associated add on's for products
    • Diagnose technical field issues down to root cause such as storage loss of access and performance problems
      • Work with the development teams for problem resolution such as performance, and interoperability/functionality
        requirements
        • Experience in L3 support is a must
          • Experience with Linux
            • Knowledge of Jenkins
              • SAP Experience is a plus but not required
                • Big plus is OpenStack or Azure Cloud Services, Azure Kubernetes Service

                  benefits for locations

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                  For you

                  • Free and discounted health services in medical and specialized centers
                  • Free online sports activities and wellness programs
                  • Paid sick leave days
                  • Stable income
                  • Paid time off

                  For your comfortable work

                  • 100% remote work forever
                  • Stable workload
                  • Free licensed software
                  • Possibility to work on your own device (BYOD)
                  • Relocation opportunities
                  • Flexible engagement models

                  For your growth

                  • Free trainings for technical and soft skills
                  • Access to LinkedIn Learning platform
                  • Language courses
                  • Access to internal and external e-Libraries
                  • Certification opportunities
                  • Skill advisory service
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