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lead business analyst for a manufacturing company

Business Analysis, Salesforce Service Cloud, Salesforce products, Agile, Requirements and Change management, SAP-PP: Make to Order (CR)
Sorry the job is no longer available.

Currently, we are looking for a remote Lead Business Analyst to become a part of the team.

The customer is an American manufacturing company that predominantly sells audio equipment.

  • Customer communication
    • Customer' expectations management
      • Business requirements gathering through capturing of user stories, prototyping etc
        • Analysis of as-is processes, identifying gaps and areas for improvement
          • Design to-be business processes, perform impact & feasibility analysis of the requirements
            • Proactively interact with other teams in order to share knowledge and expertise
              • UX designs reviewing if any
                • Specifications (user stories) creation and reviewing
                  • How-to documents planning, creation and reviewing
                    • CRs management
                      • Project scope prioritization between sprints
                        • Daily sync-up meetings with the customer, project management and streams
                          • Demo conducting
                            • 5+ years of experience as a Business Analyst
                              • 1+ years of relevant leadership experience
                                • At least 2 years of relevant experience at Salesforce Service Cloud projects, knowledge of the SFSC platform, out-of-the box functionality, site components, key integration options
                                  • B2+ speaking English for regular communication
                                    • At least 2+ years’ experience in Agile Products, especially Digital Products
                                      • Skills in Requirements management systems
                                        • Strong record of initiative-taking and leadership in a work setting and/or extracurricular activities
                                          • CRs management experience
                                            • Strong interpersonal communications skills
                                              • Attention to to details
                                                • Self-motivated and works with minimal direction with lack or low level of documentatio

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