Freelance Maintenance & Support Team Lead | EPAM Anywhere

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Maintenance & Support Team Lead for an Industrial Engineering Company

Maintenance & Support Team Lead for an Industrial Engineering Company 40 hrs/week, 12+ months

We are currently looking for a remote Maintenance & Support Team Lead with experience in Kofax Capture software and OCR capture solutions to join our team.

The customer is a Danish multinational company, based in Denmark, with more than 28,000 employees globally. It manufactures and produces refrigeration controls, industrial controls precision systems, and instrumentation. The Company offers condensing units, thermostatic expansion and solenoid valves, pressure regulators, filters, valves, and line components.

Please note that even though you are applying for this position, you may be offered other projects to join within EPAM Anywhere.

Responsibilities

  • Analyze flow and be able to find issues if any
    • Do workaround if applicable or implement Kofax configuration updates
      • Communicate effectively both verbally and in writing with customers and employees in a professional manner

        Requirements

        • Experience with OCR capture solutions
          • Experience in Kofax Capture software
            • Kofax Transformation knowledge
              • Kofax Analytics for Capture
                • Ability to troubleshoot independently to help the first line support
                  • Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
                    • Order workflow process understanding
                      • CNR / APAC / INR 2nd level support
                        • Excellent written and verbal communication skills in English
                          • 2+ years of relevant leadership experience

                            We offer

                            • Competitive compensation depending on experience and skills
                              • Work on enterprise-level projects on a long-term basis
                                • Full-time remote work
                                  • Unlimited access to learning resources (EPAM training courses, English classes, Internal Library)
                                    • Community of 38,000+ industry's top professionals
                                      Support.Application
                                      Kofax Capture

                                      40 hrs/week

                                      Hours per week

                                      12+ months

                                      Project length

                                      Belarus, Brazil, Chile, Colombia, India, Russia, Ukraine

                                      Locations eligible for the position