Middle 2nd Line/Environments Support Engineer | EPAM Anywhere

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Middle 2nd Line/Environments Support Engineer for an Apparel and Footwear Company

Middle 2nd Line/Environments Support Engineer for an Apparel and Footwear Company 40 hrs/week, 12+ months

We are currently looking for a remote Middle 2nd Line/Environments Support Engineer with Magento experience and familiarity with Magento eCommerce platform to join our team.

The customer is an apparel and footwear company that controls over 30 brands related to informal and sportswear and thousands of stores in the four corners of the globe.

The objective of this project is assisting the customer on the execution of its business processes, through the investigation and resolution of application issues or assistance with functional questions related to the Magento Applications and related to all the integrations with third party systems.

Please note that even though you are applying for this position, you may be offered other projects to join within EPAM Anywhere.

Responsibilities

  • Incremental development
    • Bug Fixing
      • System Administration (Backups, DB maintenance)
        • Product Catalog Maintenance (Content Formatting, SEO Compliance, Image Touch-Ups, etc.)
          • System Monitoring and Problem Solving
            • A/B Testing (upon specific request)
              • Provide Analytics Reports and Recommendations
                • eCommerce Platform SEO Support (upon specific request)
                  • Critical Support with guaranteed response time
                    • Site up monitoring
                      • User flow monitoring (browse site, add/remove/update cart, checkout)
                        • eCommerce store backend monitoring (up to 2 critical integrations such as payment and taxation services)
                          • Weekly status meetings and quarterly business planning meetings

                            Requirements

                            • Experience with Magento
                              • Knowledge of Magento eCommerce platform
                                • Knowledge of e-commerce data organization and relationships
                                  • Good client-facing communication skills

                                    We offer

                                    • Competitive compensation depending on experience and skills
                                      • Work on enterprise-level projects on a long-term basis
                                        • Full-time remote work
                                          • Unlimited access to learning resources (EPAM training courses, English classes, Internal Library)
                                            • Community of 38,000+ industry's top professionals
                                              Support.Application
                                              Magento
                                              DevOps.CI/CD

                                              40 hrs/week

                                              Hours per week

                                              12+ months

                                              Project length

                                              Belarus, Brazil, Chile, Colombia, India, Russia, Ukraine

                                              Locations eligible for the position