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middle cloud.gcp developer for software company

Google Cloud Platform, Linux
Sorry the job is no longer available.

Currently, we are looking for a remote Middle Cloud.GCP Developer to join our team.

  • Manage day to day customer interaction mainly through the ticket system.
    • Troubleshoot software installation and configuration of Startozone data collector both via e-mail and Google meet.
      • Customer interactions cover a wide range of topics from account access to troubleshooting basic firewall and network issues on customer's installation of Stratozone software.
        • Promote customer self-help by promoting them to existing resources.
          • Manage repository of canned responses of our response templates for our mostly commonly asked questions.
            • Serve as point of contact for customers and engineering to escalate issues and feature requests.
              • 2+ years of experience with Cloud.GCP
                • Knowledge of concepts related to network, system infrastructure and security (VLANs, firewall, proxy)
                  • Experience with both Windows and Linux operating system.
                    • Ability to navigate and run commands in Linux.
                      • Experience and knowledge of Windows WMI

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                        • 100% remote work forever
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