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middle ms365 engineer for a pharmaceutical company

Microsoft 365, Microsoft Exchange, Microsoft Exchange Hybrid Configuration, Microsoft Exchange Server, Office 365, Office 365 development, Microsoft Bookings
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We are currently looking for a remote Middle MS365 Engineer with hands-on experience with MS365 and focus on MS Exchange (both On-premise & Online) to join our team.

This role is for a world leading pharmaceutical company which operates in over 100 countries and is headquartered in the United Kingdom. The candidate is expected to work as an Engineer for a large infrastructure support and maintenance function, spanning several continents

  • Ensuring availability and performance of the supported technology/platform services
    • Initial triaging, and remediation if possible of all P1, P2, P3, and P4 incidents
      • Escalating incidents from events to CC/SD on outage Incidents
        • Updating Knowledge base articles
          • Incident queue management
            • Being the Technical point of contact
              • Responsible for POC of new products
                • Working on Incidents, Changes, Service & Problem Requests
                  • Creating and updating Known Error documentation
                    • Experience with MS365
                      • Experience with Exchange On premise and Exchange Online, email security
                        • Knowledge of Office 365 users and licenses
                          • eFax experience
                            • Knowledge of Office 365 groups and some components of MS Teams including meeting booking and calendar
                              • Experience with other small Apps from Microsoft such as MS Bookings
                                • English level proficiency B1
                                  nice to have
                                  • O365 Support experience
                                    • Microsoft Bookings

                                      benefits for locations


                                      For you

                                      • Paid time off
                                      • Paid sick leave days
                                      • Medical insurance
                                      • Stable income

                                      For your comfortable work

                                      • 100% remote work forever
                                      • Free licensed software
                                      • Possibility to work on your own device (BYOD)
                                      • Stable workload
                                      • Relocation opportunities
                                      • Flexible engagement models

                                      For your growth

                                      • Free trainings for technical and soft skills
                                      • Free access to LinkedIn Learning platform
                                      • Language courses
                                      • Free access to internal and external e-Libraries
                                      • Certification opportunities
                                      • Skill advisory service
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