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middle support engineer for a software company

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Amazon Web ServicesDatabase Administration, Linux, Microsoft Azure, Problem-solving, Support.Infrastructure, Windows, Ansible, Git, Information Technology Infrastructure Library
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Colombia
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Sorry, the job is expired

Currently, we are looking for a remote Middle Support Engineer to join our team.

responsibilities
  •  Daily support of company's internal services
    •  Solving environment issues (malfunctions and performance issues), incidents from monitoring systems, BSS service teams, end-users, employees
      • Deployment new builds of services / applications / infrastructure (enabling) services
        •  Work on environment optimization and improvement
          •  Automate routine tasks
            • Update configurations (upgrades, patching)
              • Solving support requests, from support systems, BSS teams, end-users
                requirements
                • Azure/AWS experience 
                  • Strong troubleshooting and problem-solving abilities in web server architecture applications
                    • Solid scripting skills and 'automate everything' mindset
                      • English B2+
                        • Experience as a system administrator in a mixed Windows/Linux/Cloud enterprise environment
                          • General knowledge of SQL DB administration and possibility write simple query
                            • Experience with Ansible/Docker/Jenkins/GitLab Runner
                              • Base knowledge of network
                                nice to have
                                • Experience in  Ansible
                                  • Experience in  Git
                                    • Experience in Information Technology Infrastructure Library

                                      benefits for locations

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                                      For you

                                      • Prepaid Medicine with Colsanitas for you and your legal dependents 
                                      • MetLife Life Insurance for you 
                                      • Thousands of projects for top brands
                                      • Stable income

                                      For your comfortable work

                                      • 100% remote work forever
                                      • Free licensed software
                                      • Possibility to work on your own device (BYOD)
                                      • Stable workload
                                      • Relocation opportunities
                                      • Flexible engagement models

                                      For your growth

                                      • Free trainings for technical and soft skills
                                      • Free access to LinkedIn Learning platform
                                      • Support from a personal Skill Advisor
                                      • Language courses
                                      • Free access to internal and external e-Libraries
                                      • Access to internal communities and competency centers
                                      • Certification opportunities
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