project manager

Accountable for consulting and guiding external clients of the customer to the successful delivery of contracted deliverables ranging from SME consulting to Application development based on the customer's video experience

Facilitate client workshops and requirements gathering, with supporting SMEs

Manage multiple projects with varying levels of complexity in parallel

Manage internal & external stakeholders and delivery teams remotely across multiple time zones

Responsible for project charter, governance, and communications planning and defining roles for each engagement

Risk assessment, tracking, and mitigation planning, with internal/external teams

Regular status reporting and escalations to ensure no surprises

Scope control with internal reporting

Manage Change Requests

Coordination and continuous expectation setting among internal and external stakeholders.

Manage internal and third-party development teams to deliver projects

Participate in continuous improvement and enforcement of our Delivery Best Practices

Contributing to a healthy, collaborative team environment

6+ years experience on technical project teams or professional services teams in support or delivery-related roles with external customers

Excellent communication skills, and the ability to manage clients, vendors, and teams dispersed geographically

Familiarity with standard project management tools, practices, and procedures

Experience with simultaneously planning, organizing, and executing projects of varying sizes and complexities and delivering them within the specified timeframe and budget

Ability to facilitate requirements definition, project planning, and gap analysis

Familiar with Waterfall, Iterative and Agile methods of delivery

Experience with Confluence and JIRA is a strong plus

Digital or Video industry landscape expertise (OTT, AVOD, SVOD, etc.) is a strong plus

Exposure or hands-on knowledge of the Brightcove products and ecosystem is a plus, but not required