Senior 3rd Line Software Maintenance Engineer | EPAM Anywhere

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Senior 3rd Line Software Maintenance Engineer for a Broadband Company

Senior 3rd Line Software Maintenance Engineer for a Broadband Company 40 hrs/week, 12+ months

We are currently looking for a Senior 3rd Line Software Maintenance Engineer with 3+ years of application support management experience, Linux proficiency, and Python knowledge to join our team.

The customer is one of the world’s leading broadband, communication, and converged video companies, with operations in six European countries.

The main pool of tasks is associated with the development of a distributed and scalable platform.

Please note that even though you are applying for this position, you may be offered other projects to join within EPAM Anywhere.

Responsibilities

  • Set up of support process (incident/change management), SLA, tracking users' requests, resolving L2 tickets
    • Addressing issues to appropriate teams (dev/networking)
      • Daily communication with development team and end-users

        Requirements

        • 3+ years of application support management experience
          • Experience with Linux (familiar with command line, main services)
            • Knowledge of SET.Java
              • Experience with Selenium, Appium, JMeter
                • Experience with Docker
                  • Experience with Elasticsearch / Kibana / Grafana
                    • Knowledge of Python
                      • Pro-active problem-solving skills
                        • Troubleshooting skills

                          We offer

                          • Competitive compensation depending on experience and skills
                            • Work on enterprise-level projects on a long-term basis
                              • Full-time remote work
                                • Unlimited access to learning resources (EPAM training courses, English classes, Internal Library)
                                  • Community of 38,000+ industry's top professionals
                                    Python.Core

                                    40 hrs/week

                                    Hours per week

                                    12+ months

                                    Project length

                                    Brazil, Colombia, Russia

                                    Locations eligible for the position