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senior 3rd line software maintenance engineer for a broadband company

We are currently looking for a Senior 3rd Line Software Maintenance Engineer with 3+ years of application support management experience, Linux proficiency, and Python knowledge to join our team.

The customer is one of the world’s leading broadband, communication, and converged video companies, with operations in six European countries.

The main pool of tasks is associated with the development of a distributed and scalable platform.

  • Set up of support process (incident/change management), SLA, tracking users' requests, resolving L2 tickets
    • Addressing issues to appropriate teams (dev/networking)
      • Daily communication with development team and end-users
        • 3+ years of application support management experience
          • Experience with Linux (familiar with command line, main services)
            • Knowledge of SET.Java
              • Experience with Selenium, Appium, JMeter
                • Experience with Docker
                  • Experience with Elasticsearch / Kibana / Grafana
                    • Knowledge of Python
                      • Pro-active problem-solving skills
                        • Troubleshooting skills
                          • Proficient English (written and spoken) B2

                            benefits for locations

                            For you
                            • Paid time off
                            • Paid sick leave days
                            • Medical insurance
                            • Stable income
                            For your comfortable work
                            • 100% remote work forever
                            • Free licensed software
                            • Possibility to work on your own device (BYOD)
                            • Stable workload
                            • Relocation opportunities
                            • Flexible engagement models
                            For your growth
                            • Free trainings for technical and soft skills
                            • Free access to LinkedIn Learning platform
                            • Language courses
                            • Free access to internal and external e-Libraries
                            • Certification opportunities
                            • Skill advisory service
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