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senior business analyst

Business Analysis, Agile, Salesforce, Customer Communications
Sorry the job is no longer available.

We are seeking a highly skilled remote Senior Business Analyst to lead our team in delivering innovative solutions for our SaaS platform. As a technical BA, you will have experience working with Salesforce products and be comfortable making changes and doing configurations. You will also be responsible for eliciting customer requirements, designing and negotiating solutions, and leading occasional scrum ceremonies. If you have a passion for working in an Agile environment and a drive to deliver high-quality results, we want you to join our team.

  • Collaborate with cross-functional teams to elicit and understand customer requirements
  • Design and negotiate solutions to complex problems, focusing on delivering high-quality results
  • Lead and participate in Agile ceremonies, including refinement and retrospectives
  • Make changes and do configurations in Salesforce products as needed
  • Develop and maintain documentation of requirements, solutions, and processes
  • Work closely with development teams to ensure requirements are met and solutions are implemented correctly
  • Provide support and guidance to team members, ensuring that deadlines and budget constraints are met
  • Identify areas for process improvement and implement changes as needed
  • Communicate project progress to stakeholders, including presenting findings and recommendations
  • Ensure that all work is completed to a high standard, meeting both customer and business needs
  • Minimum of 3 years of experience as a Business Analyst in a technical environment
  • Experience working with Salesforce products
  • Excellent customer communication skills to elicit and understand customer requirements
  • Strong Agile methodology experience with a focus on delivering high-quality results
  • Experience leading and participating in scrum ceremonies, including refinement and retrospectives
  • Ability to work independently and as part of a team to deliver complex projects on time and on budget
  • Solid understanding of SaaS platforms and digital experience
  • Strong analytical and problem-solving skills to develop effective solutions
  • Mastery of English (B2+ level) to ensure clear communication with team and stakeholders
nice to have
  • Experience working with Pardot
  • Experience with data analysis and reporting
  • Experience with other SaaS platforms

These jobs are for you

benefits for locations

For you
  • Insurance Coverage 
  • Paid Leaves – including maternity, bereavement, paternity, and special COVID-19 leaves. 
  • Financial assistance for medical crisis 
  • Retiral Benefits – VPF and NPS 
  • Customized Mindfulness and Wellness programs 
  • EPAM Hobby Clubs
For your comfortable work
  • Hybrid Work Model 
  • Soft loans to set up workspace at home 
  • Stable workload 
  • Relocation opportunities with ‘EPAM without Borders’ program

For your growth
  • Certification trainings for technical and soft skills 
  • Access to unlimited LinkedIn Learning platform 
  • Access to internal learning programs set up by world class trainers 
  • Community networking and idea creation platforms 
  • Mentorship programs 
  • Self-driven career progression tool

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