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senior digital ba with chatbot for telecommunications company
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Senior Digital BA with Chatbot for Telecommunications Company
Currently, we are looking for a remote Senior Digital BA with Chatbot to join our team.
- Customer communication
- Customer' expectations management
- Proactively interact with other teams in order to share knowledge and expertise
- UX designs reviewing
- Specifications (user stories) creation and reviewing
- How-to documents planning, creation and reviewing
- Business requirements gathering through capturing of user stories, prototyping etc.
- Analysis of as-is processes, identifying gaps and areas for improvement
- Design to-be business processes, perform impact & feasibility analysis of the requirements
- CRs management
- Project scope prioritization between sprints
- Daily sync-up meetings with the customer, project management and streams
- Regular status reporting
- Demo conducting
- Business consulting on SAP Commerce technologies if needed
- B2 speaking English for regular communication
- At least 3 years’ experience in Agile Products, especially Digital Products (web or mobile applications)
- Skills in Requirements management systems
- Strong record of initiative-taking and leadership in a work setting and/or extracurricular activities
- CRs management experience
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