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Senior Support Engineer

Senior Support Engineer 40 hrs/week, 12+ months
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Currently we are looking for a remote Senior Support Engineer to join our global team.

The company is a leading global provider of digital platform engineering and development services. You will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.


  • A1 cloud management: adding/configuring virtual machines, extending existing machines with memory/space etc.
    • Aibolit product installation and configuration, other software installation and configuration (nginx, data bases etc.)
      • Certificates renewal, servers availability monitoring, notifications
        • Server logs monitoring, notifications
          • Backups management
            • Development infrastructure support: supporting existing Jenkins jobs
              • Development of further automation of infra related activities in addition to existing one


                • Ansible - basic understanding of playbooks
                  • Apache, Nginx configuration experience
                    • Knowledge of Bash, Python ops scripts scripting
                      • Knowledge of Docker
                        • Experience with ELK - OpenDistro (ElasticSearch + Logstash + Kibana + Filebeat + Heartbeat + Metricbeat)
                          • HTTPS certificates configuration for Nginx, Apache
                            • Understanding of ISO - Linux iso with Kickstart
                              • Familiar with IDS - Surricata
                                • Knowledge of Gradle, Maven
                                  • Jenkins experience
                                    • Knowledge of MariaDB, OpenGPG
                                      • SELinux troubleshooting, Fail2ban
                                        • Familiar with Windows - XAMPP (MySQL+Apache+PHP)
                                          • 3+ years of working experience
                                            Unix Administration

                                            Benefits in eligible locations


                                            For you

                                            • Voluntary health insurance for you (100% covered) and your family (with corporate discount)
                                            • Individual sessions with professional psychologists and coaches
                                            • Free corporate sports and wellness programs
                                            • Stable income
                                            • Paid time off

                                            For your comfortable work

                                            • 100% remote work forever
                                            • Free licensed software
                                            • Possibility to work on your own device (BYOD)
                                            • Stable workload
                                            • Relocation opportunities
                                            • Flexible engagement models

                                              For your growth

                                              • Free trainings for technical and soft skills
                                              • Access to LinkedIn Learning platform
                                              • Language courses
                                              • Access to internal and external e-Libraries
                                              • Certification opportunities
                                              • Skill advisory service

                                                40 hrs/week

                                                Hours per week

                                                12+ months

                                                Project length

                                                Belarus, Colombia, Russia, Ukraine

                                                Locations eligible for the position