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support engineer (cloud eng aws containers)

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Amazon Web Services, Customer Service & Support, Cloud Operations
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Sorry the job is no longer available.

We are seeking a remote Support Engineer with expertise in AWS and Cloud Eng AWS Containers to join our team. The successful candidate will be responsible for providing top-notch customer service and support to our clients.

responsibilities
  • Provide top-notch customer service and technical support to clients
  • Troubleshoot and resolve issues related to AWS and Cloud Eng AWS Containers
  • Collaborate with cross-functional teams to ensure smooth operations
  • Participate in on-call rotations and respond to critical issues in a timely manner
  • Continuously improve processes and workflows to enhance customer satisfaction
requirements
  • 2+ years of experience in cloud operations, preferably in a support role
  • Strong knowledge of Amazon Web Services and Cloud Eng AWS Containers
  • Demonstrated ability to troubleshoot and resolve technical issues
  • A good understanding of DevOps principles and best practices
  • Proficient in Upper-Intermediate English (B2+)
nice to have
  • Knowledge of Linux and scripting languages (such as Python and Bash)

These jobs are for you

benefits for locations

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For you
  • Insurance Coverage 
  • Paid Leaves – including maternity, bereavement, paternity, and special COVID-19 leaves. 
  • Financial assistance for medical crisis 
  • Retiral Benefits – VPF and NPS 
  • Customized Mindfulness and Wellness programs 
  • EPAM Hobby Clubs
For your comfortable work
  • Hybrid Work Model 
  • Soft loans to set up workspace at home 
  • Stable workload 
  • Relocation opportunities with ‘EPAM without Borders’ program

For your growth
  • Certification trainings for technical and soft skills 
  • Access to unlimited LinkedIn Learning platform 
  • Access to internal learning programs set up by world class trainers 
  • Community networking and idea creation platforms 
  • Mentorship programs 
  • Self-driven career progression tool

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