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Support Engineer for a United Arab Emirates Oil Company

Support Engineer for a United Arab Emirates Oil Company 40 hrs/week, 12+ months
Sorry, the job is expired

Currently, we are looking for a remote Support Engineer to join our team.

The customer is the state-owned oil company of the United Arab Emirates. It is the world's 12th largest oil company by production.


  • Operate application build pipelines – CI (already in place)
    • Operate application delivery/deployment pipelines – CD
      • Automate maintenance operations using scripting languages: PowerShell, Bash, Kusto Query Language
        • Application and System Monitoring, troubleshooting, issues, and bags fixes etc.
          • Participate call with customer, troubleshoot on-line being on call with the real users
            • Comprehensive hands-on in the list of technologies above
              • Ability to work with App Insights and Log Analytics
                • Develop new and modify existing queries and alerts
                  • Troubleshooting issues
                    • Document RCA
                      • Communication with clients via MS Teams (verbal and text)


                        • 6+ months experience in ITSM is required: Incidents Management, Problem Management, Change Management
                          • Experience with Application and System Monitoring
                            • Strong knowledge of Azure Application Gateway, Azure DNS, Azure DevOps, Azure Kubernetes Services, Azure SQL Database
                              • Experience with CI/CD
                                • Excellent verbal and written communication skills, B2+ level of English

                                  Nice to have

                                  • Experience with .NET
                                    • Knowledge of React Native, ReactJS
                                      Azure Application Gateway
                                      Azure Kubernetes Services
                                      Azure SQL Database
                                      Azure DNS
                                      Azure DevOps
                                      IT Service Management (ITSM)
                                      Jira Service Management

                                      Benefits in eligible locations


                                      For you

                                      • Voluntary health insurance for you (100% covered) and your family (with corporate discount)
                                      • Individual sessions with professional psychologists and coaches
                                      • Free corporate sports and wellness programs
                                      • Stable income
                                      • Paid time off

                                      For your comfortable work

                                      • 100% remote work forever
                                      • Free licensed software
                                      • Possibility to work on your own device (BYOD)
                                      • Stable workload
                                      • Relocation opportunities
                                      • Flexible engagement models

                                        For your growth

                                        • Free trainings for technical and soft skills
                                        • Access to LinkedIn Learning platform
                                        • Language courses
                                        • Access to internal and external e-Libraries
                                        • Certification opportunities
                                        • Skill advisory service

                                          40 hrs/week

                                          Hours per week

                                          12+ months

                                          Project length

                                          Belarus, Colombia, Russia, Ukraine

                                          Locations eligible for the position