business analyst resume examples

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written byContent Strategist, Remote Lifestyle & Career, EPAM Anywhere

With a focus on remote lifestyle and career development, Gayane shares practical insight and career advice that informs and empowers tech talent to thrive in the world of remote work.

With a focus on remote lifestyle and career development, Gayane shares practical insight and career advice that informs and empowers tech talent to thrive in the world of remote work.

The demand for business analysts is rapidly growing and will increase by 10% between 2022 and 2032. As a business analyst, you are well-versed in how competitive the job market is, so you also realize the importance of crafting a catchy and informative resume. A well-structured and descriptive CV (curriculum vitae) is necessary at any career stage to secure a job.

So, here we have curated useful tips on making your career achievements more eye-catching to hiring managers, including a set of successful business analyst resumes for your reference. You’ll also find our authorized downloadable template to get you started on resume building.

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Why is it crucial for business analysts to build an informative CV?

Crafting an informative and effective resume is the first step toward a successful career. Your resume is the first and only document that recruiters or hiring managers have about your background before you even get to interview for a business analyst job.

Therefore, you should do your best to present yourself in a professional and well-structured doc highlighting your career achievements and clearly stating the value you’ll bring to the company.

An informative resume also helps you stand out from the abundance of applicants. With a catchy summary or effective keyword placement, you will secure your next technical interview at your target company.

Which skills to include in your business analyst resume

Do you have a full-length list of business analyst skills that you need to fit in a one-page resume? Based on the current job requirements, we’ve filtered out the must-have and nice-to-have skills that will make your CV match most of the current business analyst job requirements.

Must-have skills

Here are the most common must-have skills stated in many job postings:

Hard skills

  • Requirements gathering and change management: The primary role of a business analyst is to document and manage the business requirements and keep track of the key deliverables for a project.
  • Project management: Experience in managing projects from inception to completion, including planning, organizing, and coordinating resources to achieve project goals.
  • Data analysis: Business analysts usually work with a lot of data that needs to undergo various types of analysis, including descriptive, predictive, prescriptive, and diagnostic.
  • Technical proficiency includes programming languages such as Python, R, and SQL.
  • Data-driven decision-making: Making decisions based on the data that they have collected and analyzed makes a business analyst a valuable asset to any business.

Soft skills

  • Communication: The ability to understand and convey relevant information effectively among team members and business stakeholders.
  • Critical thinking: Being able to dive deep into the business needs and find ways to improve and manage changes is essential for a successful business analyst.
  • Problem-solving: Business analysts should develop effective solutions to a business's critical pain points.

Nice-to-have skills

These are some of the extra skills that are nice to mention in your resume:

Hard skills

  • Data visualization: Besides analyzing the data, business analysts need to transform it into a visually appealing story. Infographics, charts, and animations help them make the data more accessible to a broader audience.
  • Data collection: Another critical skill for business analysts entails using surveys, website cookies, user interviews, etc. to collect data for further analysis.
  • Statistical software proficiency: This involves experience in operating within such statistical software as MATLAB, SAS and SPSS.
  • Industry knowledge: It would be nice to have relevant knowledge of current trends and developments depending on the industry you are applying for.

Soft skills

  • Empathy: Working with business needs may also entail the ability to relate to pain points and perspectives to help understand them better.
  • Negotiation skills: As decision-makers, business analysts must possess negotiation skills to compromise and create win-win solutions.
  • Active listening: This skill will help business analysts elicit important issues and pain points a business might face and find suitable solutions.

What to add in the summary section of your business analyst resume

Many business analyst resume templates have a “summary” or “about me” section. Wonder what is best to be included in your resume summary?

Consider this section the TLDR (too long, didn’t read) part of your resume. It should be readable and easy to scan visually. Moreover, you need to clearly state why you should be hired for the role and what makes you the best fit for the company.

A quick resume tip: Always tailor your resume summary to every job description you’re applying for, and never send the same resume to two different positions.

Consider using bulleted lists and mention KPIs and other performance metrics in the summary. Numbers will give you a chance to grab the recruiter’s attention and initially indicate what potential values you can bring.

How to stand out with your achievements

Besides an attractive summary, the achievements section will help you make a first impression about your value proposition as a potential employee.

The role of a business analyst is neatly connected with business outcomes and critical improvements. In this case, a good achievement statement could be presented in the following format:

  • The problem: State the pain point you have identified with the help of data gathering and analysis.
  • The solution: Pinpoint the solution with the measurable impact that you have implemented in the business.

An additional and effective way to showcase your achievements to a potential employer is to visualize your previous projects in a business analysis portfolio in an appealing and highly scannable format.

Business analyst resume samples

Lead business analyst resume sample

NAME SURNAME

Lead Business Analyst

SUMMARY:

  • Certified Business Analyst (CBAP) with 15+ years of experience in IT and the main focus in the Digital Marketing / Content Management domain
  • Experience with content management platforms: Drupal, SharePoint, ADAM (Workflows, document management, digital asset management, migration, etc.). Theoretical knowledge of Sitecore
  • Experience with conducting training including training materials preparation
  • Has built a community of BAs with digital marketing expertise (~20 people of different seniority)
  • Experience in new projects start, developing business analysis approach
  • Requirements elicitation, documenting, and management
  • Familiarity with technical documentation: requirements, use cases, test cases, release notes, training materials, etc.

SKILLS:

Business analysis skills:

  • Business analysis information management
  • Requirements lifecycle management
  • BA stakeholders management
  • BA artifacts documentation
  • Business need definition
  • Discovery conducting
  • Requirements approval and prioritization awareness
  • Requirements traceability management
  • Solution definition
  • UI prototyping
  • Web analytics
  • BI analysis
  • Requirements and change management
  • Requirements approval and prioritization
  • Data modeling
  • Document analysis
  • Stakeholder list, map, or personas
  • Use cases and scenarios
  • Acceptance and evaluation criteria
  • Estimation
  • Functional decomposition
  • Interviews
  • Metrics and key performance indicators
  • Process modeling
  • Product ownership
  • Risk analysis and management
  • Root cause analysis
  • Scope modeling
  • Waterfall
  • SWOT Analysis
  • Scrum
  • User stories

Technologies:

  • Balsamiq
  • Microsoft Visio
  • Adobe Acrobat Professional
  • Business process model and notation (BPMN)
  • UML
  • ADAM
  • ADAM Asset Studio
  • Adobe Illustrator
  • Adobe ImageReady
  • Axure RP
  • Corel Draw
  • Jira

Leadership & soft skills:

  • Business correspondence
  • Conflict management
  • Self-management
  • Self-awareness
  • Stress tolerance
  • Visual representation of information
  • Giving feedback
  • Information analysis

WORK EXPERIENCE (SAMPLE PROJECT DESCRIPTION):

[project / customer name]

Sep 2022 - present

Project Role: Business Analyst

Customer Domain: Life Sciences & Healthcare

Team size: 40

Responsibilities:

  • Requirements elicitation, elaboration, estimation, documenting and management
  • Fit-gap analysis, investigation on how Drupal functionality covers customer needs
  • Verification of technical documentation
  • Report daily status of the BA team
  • Management of other BAs

Database: Microsoft Azure SQL

Tools: Jira, Confluence

Technologies: Drupal, Azure, React, Note.js

EDUCATION:

MA in Information Technology and Management, 2005

CERTIFICATIONS:

Certified Business Analysis Professional (CBAP), 2019

LANGUAGES:

English C1

Portuguese Native

Senior business analyst resume sample

NAME SURNAME

Senior Business Analyst

SUMMARY:

  • 5 years of experience as a Business Analyst, including DWH and Business intelligence projects.
  • Technical background: 10+ years of Database/DWH development experience.
  • Business domains: telecom, insurance, retail & distribution, human resources.
  • Strong analytical and problem-solving skills.
  • Good in understanding and transforming business needs into detailed technical requirements.
  • Strong communication and leadership skills.
  • Curious, open-minded, and positive-thinking.

TECHNICAL SKILLS:

  • BI Analysis
  • Delivery management
  • Business analysis
  • Data and analytics projects
  • Efforts estimation
  • Elicitation and collaboration
  • Requirements lifecycle management
  • Roadmap and backlog creation
  • Scope decomposition
  • BA stakeholders management
  • BA artifacts documentation
  • Data analytics engineering
  • Data warehousing fundamentals
  • Estimation and work planning
  • Software development processes for data projects
  • Solution definition
  • UAT conducting
  • Data Governance, reference and master data management
  • Database knowledge and SQL proficiency
  • Modeling and diagramming
  • Solution assessment validation
  • System analysis and system architecture design
  • UI design for BI analysts

MANAGERIAL SKILLS:

  • Acceptance and evaluation criteria
  • Agile
  • Business rules analysis
  • Document analysis
  • Epic goals definition
  • Milestones setting
  • Product management
  • Product ownership
  • Project estimations
  • Risk analysis and management
  • Roadmap management
  • Roadmap prioritization
  • Root cause analysis
  • Scrum
  • Stakeholder list, map, or personas
  • Stakeholder management
  • UAT organization and support
  • Use cases and scenarios
  • User stories
  • Brainstorming
  • Motivation
  • Prioritization
  • Project management
  • Project planning and budgeting

TECHNOLOGIES:

  • Jira
  • MS PowerPoint
  • Microsoft Excel
  • Oracle PL/SQL
  • Oracle RDBMS
  • SQL
  • Toad for MySQL
  • Toad for Oracle
  • TortoiseSVN
  • Confluence
  • Microsoft Visio
  • SharePoint
  • Azure DevOps
  • EIS PolicyCore v12
  • EIS solutions
  • GDPR
  • Microsoft Power BI
  • Microsoft SQL Server
  • UML
  • Azure data factory
  • Azure data lake analytics
  • Azure Synapse analytics
  • Balsamiq

LEADERSHIP & SOFT SKILLS:

  • Communication
  • Cultural sensitivity
  • Diversity, equity, and inclusion
  • Conflict management
  • Professional development planning
  • Result-orientation
  • Active listening
  • Building dialogue
  • Decision making
  • Meeting facilitation
  • Problem-solving
  • Self management
  • Team management
  • Trust building
  • Client relationship management
  • Mentoring

WORK EXPERIENCE (SAMPLE PROJECT DESCRIPTION):

[project / customer name]

Aug 2023 - present

Project Role: Business Analyst

Customer Domain: Retail & Distribution

Team size: 7

Responsibilities:

Product #1:

  • Requirements elicitation and design for a PowerBI dashboard
  • UAT planning and conduction for a Power BI dashboard
  • Managing and prioritization support activities (data issues, gap analysis)

Product #2:

  • Requirements elicitation from the business product owner and the platform to the dev team including data security requirements and matching algorithms
  • Data analysis and mapping
  • Managing product backlog and priorities
  • Risk management and dependencies tracking

Database: Microsoft Azure, Databricks, Snowflake

Tools: Jira, Confluence, PowerPoint, Microsoft Azure, Sharepoint, Snowflake, Azure DataFactory, Power BI

Technologies: Big Data, ETL, Agile Product Management, Project Management

EDUCATION:

BA in Information Technology and Management, 2004

LANGUAGES:

English C2

Spanish Native

Agile business analyst resume sample

NAME SURNAME

Agile Business Analyst

SUMMARY:

I have been working as an Agile business analyst for more than 10 years in IT on various projects and as a telecom engineer for 2 years. I have worked with two big domains: finance and telecom. On each project, I do my best to build trustful relationships with the customers and my team to deliver the expected features and bring value.

Key skills:

  • Team management: coordination of scrum team as PO and scrum master.
  • Requirements engineering: collecting, prioritizing, validating, analyzing, accepting the requirements implementation results, and demoing to the stakeholders.
  • Facilitation and organizational skills: Facilitating refinement meetings with the stakeholders.
  • Analytical thinking and problem-solving skills: being detail-oriented and capable of delivering the expected results.
  • Backlog management: manage goals in the backlog ranking/prioritization.
  • Knowledge of business structure: finance data analysis and interaction with the data providers.
  • Processes modeling: preparing design specifications / user stories / use cases and diagrams to describe project processes.
  • Technical skills: ServiceNow platform, Visio, Balsamiq, Enterprise Architect (UML/BPMN), StarUML, JIRA, SVN, Confluence, Collabnet, Jama; knowledge of XML and REST API.

TECHNICAL SKILLS:

  • Business intelligence
  • Core ITSM practice areas
  • BA artifacts documentation
  • BI analysis
  • Building and managing stakeholder relationships
  • Business analysis
  • Business need definition
  • Efforts estimation
  • Elicitation and collaboration
  • Requirements analysis
  • Requirements lifecycle management
  • UAT conducting
  • BA quality management
  • BA risk management
  • BA SDLC establishment
  • Scope decomposition
  • Solution assessment
  • Solution definition
  • Task orientation in technical documentation
  • UI prototyping
  • Data integration
  • Delivery management
  • Extract, transform, and load testing
  • Identification of business opportunities
  • Pre-sales conducting

MANAGERIAL SKILLS:

  • Scrum
  • Use cases and scenarios
  • User stories
  • Acceptance and evaluation criteria
  • Agile
  • Brainstorming
  • Change management
  • Communications management
  • Estimation
  • Gap analysis
  • Kanban
  • Observation
  • Prioritization
  • Process analysis and modeling
  • Metrics and key performance indicators
  • Mind mapping

TECHNOLOGIES:

  • Confluence
  • Microsoft Visio
  • Office 365
  • UML
  • drawio
  • Jira
  • Microsoft Excel
  • ServiceNow
  • Amazon S3
  • Balsamiq
  • Bloomberg market data feed (B-PIPE)
  • Data platforms & solutions
  • Elasticsearch
  • Enterprise architect
  • Figma
  • Grafana
  • Integration platforms
  • Kibana
  • OpenAPI specification (OAS)
  • Telecom standards
  • Gitlab

LEADERSHIP & SOFT SKILLS:

  • Communication
  • Negotiations
  • Presenting
  • Accepting feedback
  • Adaptability
  • Decision making
  • Leadership
  • Meeting facilitation
  • Mentoring
  • Ownership
  • Problem solving
  • Team management
  • Conflict management
  • Driving change and innovation
  • Financial awareness

WORK EXPERIENCE (SAMPLE PROJECT DESCRIPTION):

[project / customer name]

Jun 2021 - present

Project Role: Senior Business Analyst / Product Owner

Customer Domain: Finances

Team size: 20

Responsibilities:

  • Elicitation, prioritization, validation, and analysis of business and stakeholder requirements.
  • Facilitating all types of Scrum meetings for the development team – acting as a Scrum master.
  • Close interaction with stakeholders on weekly refinement meetings to collect the requirements and discuss open questions and issues.
  • Preparing user stories, use cases, and different types of diagrams as part of design specifications.
  • Daily decision-making to prioritize and define the scope for each sprint.
  • Demo presentation of the implemented features.
  • Data analysis of provider’s data and creation of mappings to upload and process data to the platform.

Database: HBase

Tools: Data Factory, ServiceNow, Jira, Confluence, Figma, Swagger, Kibana, TRDS Datastream, Bloomberg Data Platform, Zoom, MS Office tools, Grafana.

Technologies: Amazon S3, ElasticSearch, Refinitiv Eikon.

EDUCATION:

MA in Telecommunications, 2012

LANGUAGES:

English C1

Italian Native

Technical business analyst resume sample

NAME SURNAME

Technical Business Analyst

SUMMARY:

  • 11 years of project and resource management experience
  • 6+ years of experience as a Business / Systems Analyst and intensive constant growth
  • Deep understanding of Agile software development (Scrum, Kanban), software life cycle, and BA processes
  • Requirements management experience, working closely with development team to deliver products in time
  • Communicating with business owners and tech leads on a daily basis, identifying the clients’ needs, conducting market research
  • Having experience in maintaining communication between the business, product owner and the team
  • Multi-tasking experience (working with multiple stakeholders, multiple teams - development and testing)
  • Project coordination experience

TECHNICAL SKILLS:

  • Cross-browser testing
  • Performance testing
  • Accessibility testing
  • Compatibility testing
  • Requirements lifecycle management
  • System testing
  • BA enterprise stakeholders management
  • Business analysis scaled approach definition
  • Requirements and change management
  • Requirements approval and prioritization management
  • BA IT knowledge
  • BA stakeholders management
  • Building and managing stakeholder relationships
  • Business need definition
  • Elicitation and collaboration
  • Estimation and work planning
  • Integration interface modeling
  • Requirements traceability management
  • Roadmap and backlog creation
  • SDLC methodologies
  • Solution definition
  • UI prototyping
  • Web service / API testing
  • Writing technical documentation [English]
  • BA quality management
  • BA artifacts documentation
  • Business modeling
  • Business analysis activities planning
  • Data migration testing
  • Database structure
  • Elicitation of information
  • Modeling and diagramming
  • Requirements approval and prioritization awareness
  • Roadmap

MANAGERIAL SKILLS:

  • Acceptance and evaluation criteria
  • Backlog management
  • Brainstorming
  • Delegation
  • Document analysis
  • Estimation
  • Focus group
  • Functional decomposition
  • Interface analysis
  • Kanban
  • Scrum
  • User stories
  • Business needs identification
  • Business rules analysis
  • Customer relationship management
  • Non-functional requirements analysis
  • Results validation and confirmation
  • Reviews
  • Risk analysis and management
  • Root cause analysis
  • SWOT analysis
  • Scope modeling
  • Survey/questionnaire
  • Workshops
  • Cause and effect diagram
  • Data flow diagrams
  • Mind mapping
  • Agile
  • Project management
  • Roles and permissions matrix
  • Sequence diagrams

TECHNOLOGIES:

  • Confluence
  • Jira
  • MODxCMS
  • Microsoft Excel
  • Opencart
  • Plesk
  • Prestashop
  • SQL Management Studio
  • Virtuozzo
  • WP CLI
  • WordPress
  • Drupal 7
  • Lucidchart
  • Microsoft Visio
  • Panels
  • SQL
  • Shopify
  • TYPO3
  • TestRail
  • UML
  • WooCommerce
  • django CMS
  • phpBB
  • Yii
  • Apache JMeter

LEADERSHIP & SOFT SKILLS:

  • Active listening
  • Assertiveness
  • Business correspondence
  • Conflict management
  • Consensus building
  • Decision-making
  • Mentoring
  • Persuasion
  • Risk taking
  • Stress tolerance
  • Team management
  • Clarity and argumentation
  • Continuous learning
  • Delivery excellence
  • Diplomacy
  • Negotiations
  • Building strategies
  • Consultancy
  • Emotional intelligence
  • Leadership
  • Teamwork and collaboration
  • Trust building
  • Presenting
  • Resilience

WORK EXPERIENCE (SAMPLE PROJECT DESCRIPTION):

[project / customer name]

Sep 2022 - present

Project Role: Business Analyst

Customer Domain: Commercial Banking

Team size: 115

Responsibilities:

  • Current business processes analysis and proposing areas for improvement.
  • Lead the development of process optimization and digitization strategies.
  • Business requirements management and epics, user stories drafting about the roadmap in Azure DevOps.
  • Identify dependencies or blockages and work on their resolution for better team and project management.
  • Data migration support and requirements management (including SAP and Megapay integration and data migration).
  • Analysis of the needs and relevant configuration of the system.
  • Test strategies co-development.
  • Requirements management: development of features, user stories, story-bugs, spikes.
  • Scrum and Agile methodology implementation.
  • Monitoring contract and SLA to identify potential risks and implementation mitigation actions to protect development process from unforeseen delays & costs.
  • Close cooperation with PO, PM/DM, business consultants, configurators, QAs and developers to develop full-fledged features, user stories, story-bugs, spikes.
  • User guide and post-implementation training material development.

Tools: Jira, Confluence, Tableau

EDUCATION:

Master in Business Administration Management, 2007

LANGUAGES:

English C1

German Native

IT business analyst resume sample

NAME SURNAME

IT Business Analyst

SUMMARY:

  • Skilled in functional testing with over 5 years of experience
  • Being able to analyze requirements as well as defining them with 6 months of experience in BA role
  • Professional expertise covers whole testing life cycle, from requirement analysis through test plan and test cases preparation, test execution to final results presentation
  • Being an informal leader in a testing team in a past project
  • Good presentation skills, including presentations of documentation and software demos
  • A great team player willing to cooperate, but being assertive when needed
  • Hands on experience with troubleshooting, customer support and SQL
  • Experience in Finance, Telecom and GIS sectors
  • Basic knowledge of test automation with Selenium

TECHNICAL SKILLS:

  • Automated testing
  • Prompt engineering
  • Component / integration testing
  • Defect management
  • Exploratory testing
  • Functional testing
  • QE/Testing
  • Regression testing
  • Test cases development
  • Test results analysis and reporting
  • Test planning & reporting
  • BA SDLC awareness
  • Business analysis activities planning
  • Database testing
  • GUI testing
  • Regulatory testing
  • Requirements approval and prioritization awareness
  • System integration testing
  • System testing
  • Test estimations
  • Test plan development
  • Traceability matrix
  • BA stakeholders management
  • Cloud
  • Data migration testing
  • Elicitation techniques
  • Installation testing
  • Troubleshooting
  • Unit testing
  • Web service / API testing
  • Automated testing in Java

MANAGERIAL SKILLS:

  • Business context/sales
  • Customer relationship management
  • Feature driven development (FDD)
  • Project documentation development
  • Agile
  • Business requirements definition and documentation
  • Scrum
  • Project client relationship
  • Project management
  • Root cause analysis
  • Waterfall

TECHNOLOGIES:

  • JSON
  • RDBMS Tools
  • ESRI ArcGIS
  • GIS
  • Jira
  • Microsoft Office
  • Azure Service Bus
  • Confluence
  • Databases
  • ESRI ArcSDE
  • HTML
  • Oracle PL/SQL
  • Oracle RDBMS
  • SQL
  • XML
  • ABAP Web Services
  • Adobe Flash
  • Apache Maven
  • Azure Application Insights
  • Azure SQL Database
  • CSS
  • Code Quality Tools
  • FIX

LEADERSHIP & SOFT SKILLS:

  • Active listening
  • Adaptability
  • Communication
  • Consensus building
  • Diplomacy
  • Trust building
  • Assertiveness
  • Clarity and argumentation
  • Conflict management
  • Meeting facilitation
  • Mentoring
  • Negotiations
  • Team management

WORK EXPERIENCE (SAMPLE PROJECT DESCRIPTION):

[project / customer name]

Mar 2023 - present

Project Role: IT Business Analyst

Customer Domain: Investment Banking

Team size: 18

Responsibilities:

  • Currently serving as Key Business Analyst in the project.
  • Helping onboard new BAs to the project.
  • Leading requirements gathering meetings with business stakeholders and defining high-level requirements and epics.
  • Defining user stories in JIRA and requirements, and creating workflow/sequence diagrams in Confluence or message format during the design phase.
  • Presenting requirements to business stakeholders, DEV, and QA teams.
  • Designing new end-to-end (E2E) functionalities across various systems.
  • Driving efforts and coordinating releases across multiple applications, ensuring dependencies are identified.

Database: MS SQL Server

Tools: JIRA, Confluence, Visio

Technologies: Java, Microsoft Azure, Apache Kafka

EDUCATION:

MA in Business Development and Risk Management, 2013

LANGUAGES:

English C1

Polish Native

Professional business analyst resume sample

NAME SURNAME

Business Analyst

SUMMARY:

  • 7+ years of working experience in the IT industry, including 5+ years of experience in business analysis.
  • Performed various BA tasks to build eCommerce and Telecom solutions (based on Hybris, AEM, Commerce tools, Contentful etc.)
  • Worked on large commercial projects with 100+ team members, in middle-size projects up to 40 members and internal projects across different locations (Canada, UK, France, Poland, Ukraine)
  • SAP Hybris Commerce 6.3 Certified Business Analyst

Roles:

  • Key Business Analyst
  • Business Analyst
  • Project Coordinator

Participated in:

  • Project discovery
  • End-to-end project solution building
  • UAT & customer trainings
  • UX research

TECHNICAL SKILLS:

  • BA artifacts documentation
  • Content creation
  • Estimation and work planning
  • Market research
  • SAP Commerce Cloud
  • Strategy
  • Business analysis information management
  • Requirements lifecycle management
  • Requirements approval and prioritization awareness
  • Business analysis
  • Elicitation techniques
  • Commercetools
  • PIM/DAM

MANAGERIAL SKILLS:

  • Brainstorming
  • Customer development
  • Defining MVP
  • General management
  • Kanban
  • Prioritization
  • Product launch
  • Product management
  • Product backlog management
  • Project management
  • Project estimations
  • Project planning
  • Roadmap management
  • Scope modeling
  • Scrum
  • Strategic management
  • Survey/questionnaire
  • Workshops
  • Business model and financials
  • Process modeling
  • Product strategy
  • Product metrics
  • Prototyping
  • Agile
  • Project client relationship
  • Relationship management
  • Acceptance and evaluation criteria
  • User stories
  • SWOT analysis

TECHNOLOGIES:

  • ATL
  • Adobe Illustrator
  • Adobe Photoshop
  • InVision
  • Microsoft Excel
  • Microsoft Visio
  • Axure RP
  • UML
  • Adobe Experience Manager
  • Contentful
  • Jira
  • MS PowerPoint
  • Microsoft Outlook
  • Microsoft Word
  • Contentstack

LEADERSHIP & SOFT SKILLS:

  • Building dialogue
  • Communication
  • Content delivery
  • Presenting
  • Critical thinking
  • Cultural sensitivity
  • Emotional intelligence
  • Client relationship management
  • Meeting facilitation
  • Professional development planning
  • Business correspondence
  • Conflict management
  • Negotiations

WORK EXPERIENCE (SAMPLE PROJECT DESCRIPTION):

[project / customer name]

Sep 2021 - present

Project Role: Business Analyst

Customer Domain: Retail & Distribution

Team size: 15

Responsibilities:

  • Epic ideation: participation in workshops together with the client
  • Gathering and formalization of requirements
  • Facilitating the collaboration with the customer, including PO, UX/UI team and other stakeholders
  • Communication and confirmation with PO and team regarding requirements (user stories) prioritization
  • User story refinement preparation
  • User guides: creation, validation, conducting training on demand
  • UAT support: scenarios validation, highlight interdependencies, support UAT process on demand
  • BA related documentation creation, updating
  • Accessibility (WCAG, W3ORG)
  • Participation in agile activities

Tools: Jira, Confluence, Slack

Technologies: AEM, Dynamic Media

EDUCATION:

BA Business Administration, 2012

LANGUAGES:

English B2

German Native

Download our business analyst resume template

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Apply for a remote business analyst job at EPAM Anywhere

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published 01 Dec 2023
updated 23 Jan 2024
Gayane_Hakobyan.jpg
written byContent Strategist, Remote Lifestyle & Career, EPAM Anywhere

With a focus on remote lifestyle and career development, Gayane shares practical insight and career advice that informs and empowers tech talent to thrive in the world of remote work.

With a focus on remote lifestyle and career development, Gayane shares practical insight and career advice that informs and empowers tech talent to thrive in the world of remote work.

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